MC-199251I buy minecraft!
I bought Minecraft, money was withdrawn from my card, but there is no minecraft, what is the problem!
I hope Mojang didn’t cheat me!
Created Issue:
Я купил майнкрафт
Я купил Майнкрафт у меня с карты снялись деньги, а майнкрафта нету в чём проблема!
Надеюсь меня не розвели Mojang!
Removed Security Level: Minecraft - Private
Changed Summary:
Я купил майнкрафтI buy minecraft!
Changed Description:
Я купил Майнкрафт у меня с карты снялись деньги, а майнкрафта нету в чём проблема!
Надеюсь меня не розвели Mojang!
I bought Minecraft, money was withdrawn from my card, but there is no minecraft, what is the problem!
I hope Mojang didn’t cheat me!
Thank you for your report!
However, this issue is Invalid.
If you have not received a confirmation email from Mojang about the purchase, the payment did not go through properly, the amount is currently "on hold" - so while it shows as debited on your account, it hasn't fully gone through, and will probably be undone in the next few days. Please contact your bank to make sure that happens, then also ask them to make sure that your card can be used for international payments to Mojang in Sweden and Microsoft in the US, and that there are no other limits on the bank's end.
Please note that the payment method you tried to use may simply not work, so please try a different one the next time you try to purchase the game. More information can be found on this page: https://help.minecraft.net/hc/en-us/articles/360029642712-I-can-t-make-a-purchase
If you did receive a confirmation email, but still are unable to play the game, please check the Minecraft Help Center - if that does not help, please contact Mojang Studios Support.
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