MC-7109Verification eMail Never Arrives
I have been trying to buy Minecraft for over a week. I go to minecraft.net, I select to buy. It indicates I should create an account. I did. Then, I select to buy, it says I need to verify my email per the email that was sent. It is never received. I have tried many times by asking it to resend. It does not got to my spam folder and the email address is correct.
I have subsequently bought a code card from Walmart thinking this might help. But, apparently, I need to essentially go through the same process with the email verification to use the code card.
I have tried to find an email address for support. None found.
I have tried to use the forum, same problem with email verification.
I have tried to find a phone number, none found.
I have tried appealing for help via your facebook page, and twitter.
I know thousands of people are playing Minecraft and I must be doing something stupid. But, I can't figure it out.
Environment
Multiple. I have tried from 2 Macintosh's and 2 Windows 8 machines. I have also used multiple browsers and multiple email clients.
Created Issue:
Verification eMail Never Arrives
I have been trying to buy Minecraft for over a week. I go to minecraft.net, I select to buy. It indicates I should create an account. I did. Then, I select to buy, it says I need to verify my email per the email that was sent. It is never received. I have tried many times by asking it to resend. It does not got to my spam folder and the email address is correct.
I have subsequently bought a code card from Walmart thinking this might help. But, apparently, I need to essentially go through the same process with the email verification to use the code card.
I have tried to find an email address for support. None found.
I have tried to use the forum, same problem with email verification.
I have tried to find a phone number, none found.
I have tried appealing for help via your facebook page, and twitter.I know thousands of people are playing Minecraft and I must be doing something stupid. But, I can't figure it out.
Environment
Multiple. I have tried from 2 Macintosh's and 2 Windows 8 machines. I have also used multiple browsers and multiple email clients.
This is a technical support issue; this site is for bug reports only. For technical support please use the Mojang Support Center.
I can NOT find any support there for this.
I have tried to find an email address for support. None found.
I have tried to use the forum, same problem with email verification.
I have tried to find a phone number, none found.
I have tried appealing for help via your facebook page, and twitter.
At least you see that I am here. Can you not take 5 minutes have someone who can do something email me or give me an email to where I can tell someone that can do something that something needs to be done?
This is incredible.
I found the mojang account support email after more digging. Thanks.
its not showing in my inbox or spam folder
i need the mojang account support email too, you can send me ?