EXCEPTION_ACCESS_VIOLATION
Hello,
I get this error when launching minecraft. I just bought it today, is it possible to have a refund ? Thanks
#
- A fatal error has been detected by the Java Runtime Environment:
# - EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=6172, tid=3728
# - JRE version: Java(TM) SE Runtime Environment (8.0_51-b16) (build 1.8.0_51-b16)
- Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 mixed mode windows-amd64 compressed oops)
- Problematic frame:
- C 0x0000000000000000
Created Issue:
EXCEPTION_ACCESS_VIOLATION
Hello,
I get this error when launching minecraft. I just bought it today, is it possible to have a refund ? Thanks
#
- A fatal error has been detected by the Java Runtime Environment:
#- EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x0000000000000000, pid=6172, tid=3728
#- JRE version: Java(TM) SE Runtime Environment (8.0_51-b16) (build 1.8.0_51-b16)
- Java VM: Java HotSpot(TM) 64-Bit Server VM (25.51-b03 mixed mode windows-amd64 compressed oops)
- Problematic frame:
- C 0x0000000000000000
Thank you for your report!
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