MCPE-100172"Sign in" option closes Minecraft
User logs onto Minecraft and the profile defaults to "Steve". The user does have an active Microsoft account Profile that she has been using for months without any issue. She is unable to log onto her account. When she clicks on "Sign in" Minecraft exists and returns to the phone's home screen. When trying to sign in by connecting to a server, the same thing happens. Minecraft exists and she is returned to the phone's home screen. She can only play as Steve - She is unable to log into her existing account.
Minecraft Version 1.16.40.02
Linked Issues
Created Issue:
"Sign in" option closes Minecraft
User logs onto Minecraft and the profile defaults to "Steve". The user does have an active Microsoft account Profile that she has been using for months without any issue. She is unable to log onto her account. When she clicks on "Sign in" Minecraft exists and returns to the phone's home screen. When trying to sign in by connecting to a server, the same thing happens. Minecraft exists and she is returned to the phone's home screen. She can only play as Steve - She is unable to log into her existing account.
Minecraft Version 1.16.40.02
- Unresolved
- Open
- Unconfirmed
- Android
- Android 8.0
- 1.16.40 Hotfix
![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCPE-100100, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Anyway, could you please add your device model and OS version? It would be helpful.