MCPE-100228Can't login to Microsoft in Minecraft Android
Dear Minectaft support,
Few months ago I bought Minecraft for my son.
This is version for Android and his device is Huawei MediaPad T5.
Minecraft is installed on his device and in 1-2 first months everything was ok and he can login to Microsoft account.
Now he can't. When we try to login and tap button on left side application goes to close immidiately.
We tried:
- unninstall and install Minecraft again (from Google Play) - no success
- clear all cache and data Minecraft application - no success
- unninstall xbox application - no success
Please suuport us how to fix the problem and get back posiibility to login to Microsoft from Minecraft for Android.
Linked Issues
Created Issue:
Can't login to Microsoft in Minecraft Android
Dear Minectaft support,
Few months ago I bought Minecraft for my son.
This is version for Android and his device is Huawei MediaPad T5.
Minecraft is installed on his device and in 1-2 first months everything was ok and he can login to Microsoft account.Now he can't. When we try to login and tap button on left side application goes to close immidiately.
We tried:
- unninstall and install Minecraft again (from Google Play) - no success
- clear all cache and data Minecraft application - no success
- unninstall xbox application - no success
Please suuport us how to fix the problem and get back posiibility to login to Microsoft from Minecraft for Android.
- Unresolved
- Open
- Unconfirmed
- Android
- Android 8.0.0
- 1.16.40 Hotfix
![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
duplicates
Is it 8.0 Oreo version of OS?
Yes
Thank you for your report!
We're tracking this issue in
MCPE-100100, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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I am having the same problem. I have tried everything to try resolve it. I've even tried factory resetting my tablet but nothing has worked. I spent ages on a world I was creating and I cannot get it back which is very annoying. Is there a solution yet?
same problem here, Huawei MediaPad T5, Android 8.0, cannot login to the MS account in Minecraft
Same problem here, Huawei mediapad T5 😔
The same problem on Huaawei Mediapad M5. The problem started after the last update on Minecraft. We tried everything we installed old version of Minecraft and with the old version we are able to sign in. Please help!