Marketplace Server Connection
Unable to connect in marketplace. Having followed troubleshooting steps provide by support, the game is now no longer playable as I can no longer download content. Looks as though various iterations of this issue on multiple platforms have been reported going back to October 2021. Perhaps this is not considered a bug and it is an issue with server connections? My kid doesn’t understand why he can’t play the game and Mojang doesn’t seem to be interested in making it playable.
Mojang customer support informed me they do not support Bedrock. (Your support request (3112124) has been received.)
Nintendo refunded my game purchase and mine coin purchases.
Linked Issues
Created Issue:
Marketplace Server Connection
Unable to connect in marketplace. Having followed troubleshooting steps provide by support, the game is now no longer playable as I can no longer download content. Looks as though various iterations of this issue on multiple platforms have been reported going back to October 2021. Perhaps this is not considered a bug and it is an issue with server connections. While I am in the process of seeking a refund of the game and content purchases, I am also filing a complaint with the US Federal Trade Commission. My kid doesn’t understand why he can’t play the game and Mojang doesn’t seem to be interested in making it playable.
duplicates
Unable to connect in marketplace. Having followed troubleshooting steps provide by support, the game is now no longer playable as I can no longer download content. Looks as though various iterations of this issue on multiple platforms have been reported going back to October 2021. Perhaps this is not considered a bug and it is an issue with server connections
. While I am in the process of seeking a refund of the game and content purchases, I am also filing a complaint with the US Federal Trade Commission.My kid doesn’t understand why he can’t play the game and Mojang doesn’t seem to be interested in making it playable.Unable to connect in marketplace. Having followed troubleshooting steps provide by support, the game is now no longer playable as I can no longer download content. Looks as though various iterations of this issue on multiple platforms have been reported going back to October 2021. Perhaps this is not considered a bug and it is an issue with server connections? My kid doesn’t understand why he can’t play the game and Mojang doesn’t seem to be interested in making it playable.
Mojang customer support informed me they do not support Bedrock. (Your support request (3112124) has been received.)
Nintendo refunded my game purchase and mine coin purchases.



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