MCPE-154892My game is not responding on Android
Steps to Reproduce:
1. Open the game
Observes Results:
Getting game not responding error.
Expected Results:
Game should start
I bought the game today. When I try to open the game, Mojang Studios intro with red background appears. After that black screen happens. And I am getting "Minecraft is not responding" error. I tried classic methods like clear app cache and data, reinstall and restart the device but not worked.
Device: GM etab-5 Android 7.1.2
Attachments1
Created Issue:
My game is not responding on Android
I bought the game today. When I try to open the game, Mojang Studios intro with red background appears. After that black screen happens. And I am getting "Minecraft is not responding" error. I tried classic methods like clear app cache and data, reinstall and restart the device but not worked.
- Unresolved
- Open
- Unconfirmed
- Android
- Android 7.1.2
- 1.18.30
I bought the game today. When I try to open the game, Mojang Studios intro with red background appears. After that black screen happens. And I am getting "Minecraft is not responding" error. I tried classic methods like clear app cache and data, reinstall and restart the device but not worked.
Steps to Reproduce:
1. Open the game
Observes Results:
Getting game not responding error.
Expected Results:
Game should start
I bought the game today. When I try to open the game, Mojang Studios intro with red background appears. After that black screen happens. And I am getting "Minecraft is not responding" error. I tried classic methods like clear app cache and data, reinstall and restart the device but not worked.
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[MCQA] v-magwar](../../../data/avatars/users/18935.svg){kind=small}
Steps to Reproduce:
1. Open the game
Observes Results:
Getting game not responding error.
Expected Results:
Game should start
I bought the game today. When I try to open the game, Mojang Studios intro with red background appears. After that black screen happens. And I am getting "Minecraft is not responding" error. I tried classic methods like clear app cache and data, reinstall and restart the device but not worked.Device: GM etab-5 Android 7.1.2
Update: I am not getting this error. But there's a similar situation. Game stops working.
I think this issue is forgotten. Btw this bug seems in 1.18.20 sometimes but not happens on 1.18.10
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Please, try reinstalling the game first.
Could you please provide more details or/and media files. As such we have no repro of this issue.
Also, did this issue happened more than once?
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Tried reinstall the game
Please also confirm that you are using the 1.18.31 version.
Same with 1.18.31
Are you using Launcher to boot the game?
Could you provide screenshots and possibly video of the issue?
This ticket will automatically reopen when you reply.
What do you mean? Something like root or ROM. Yes I am using Custom Rom and root. The video doesn't show a response error good.
What device are you using exactly, and what OS version?
It is called by General Mobile etab5. And Android 7.1.2. But almost all info about this device is Turkish. And on original rom it is Android 4.4.2
Considering how long the bug has not been updated, is this still an issue in 1.19.51?