REALMS-11304Nintendo Switch gets "Unable to connect to Realm"
Downloaded the 1.19.81 update on my Nintendo Switch. Bought Nintendo Online Subscription. Bought Minecraft Realm Subscription. Created a new world on the new realm. After a few seconds of "Joining Realm..." screen i get the error screen "Unable to connect to realm. Failed attempting to join realm. Please try again later."
Deleted game. Reinstalled game. Logged into Microsoft account. Same behavior as above.
Steps to reproduce:
- Update to Minecraft version v1.19.81 or install game from scratch
- Get Nintendo Online and Minecraft Realm Subscription
- Create a new realm with a new world (tried even creating a new world locally and replacing realm world with local worlds)
- Join Realm World
Result: Player is returned to Worlds tab screen after a few seconds with the error: Unable to connect to realm. Failed attempting to join realm. Please try again later.
Expected: Switch player should be able to join its own Realm World
Attachments1
Created Issue:
Nintendo Switch gets "Unable to connect to Realm"
Downloaded the 1.19.81 update on my Nintendo Switch. Bought Nintendo Online Subscription. Bought Minecraft Realm Subscription. Created a new world on the new realm. After a few seconds of "Joining Realm..." screen i get the error screen "Unable to connect to realm. Failed attempting to join realm. Please try again later."
Deleted game. Reinstalled game. Logged into Microsoft account. Same behavior as above.
Steps to reproduce:
- Update to Minecraft version v1.19.81 or install game from scratch
- Get Nintendo Online and Minecraft Realm Subscription
- Create a new realm with a new world (tried even creating a new world locally and replacing realm world with local worlds)
- Join Realm World
Result: Player is returned to Worlds tab screen after a few seconds with the error: Unable to connect to realm. Failed attempting to join realm. Please try again later.
Expected: Switch player should be able to join its own Realm World
Attachments1
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket by providing a link.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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