REALMS-11454Cannot connect to Realms after a period of time.
About
- After a little time in Minecraft on PS5, the connection regarding Realms is lost.
Frequency
- 100%
Reproduction method
- Log out of my Microsoft account and exit Minecraft. (This process is not necessary, but is done for brevity of the matter.)
- Launch Minecraft and log in with my Microsoft account.
- Do nothing and wait for 5 minutes.
- Realms information such as world, store, etc. cannot be retrieved.
Supplement
- When the problem occurs, it is not fixed until I restart Minecraft.
- The problem occurs after about 5 minutes while playing in the Realms world.
- Another user connected to the same Realms is having the same problem.
- If I log in with the same Microsoft account from the iPhone version of Minecraft connected to the same network, the problem does not occur.
- The problem occurs even if the network is changed to a wired connection.
- If you log out of your Microsoft account from settings while the problem is occurring, an error code creeper will immediately appear and you will not be able to sign in.
- This problem did not occur before I logged into Microsoft account and I can log in at any time.
Environment
PS5, Japan, Japanese
MCPE-173908
Created Issue:
Cannot connect to Realms after a period of time.
About
- After a little time in Minecraft on PS5, the connection regarding Realms is lost.
Frequency
- 100%
Reproduction method
- Log out of my Microsoft account and exit Minecraft. (This process is not necessary, but is done for brevity of the matter.)
- Launch Minecraft and log in with my Microsoft account.
- Do nothing and wait for 5 minutes.
- Realms information such as world, store, etc. cannot be retrieved.
Supplement
- When the problem occurs, it is not fixed until I restart Minecraft.
- The problem occurs after about 5 minutes while playing in the Realms world.
- Another user connected to the same Realms is having the same problem.
- If I log in with the same Microsoft account from the iPhone version of Minecraft connected to the same network, the problem does not occur.
- The problem occurs even if the network is changed to a wired connection.
- If you log out of your Microsoft account from settings while the problem is occurring, an error code creeper will immediately appear and you will not be able to sign in.
- This problem did not occur before I logged into Microsoft account and I can log in at any time.
Environment
PS5, Japan, Japanese
Added Linked Issues:
duplicates
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Added Linked Issues:
duplicates
Removed Linked Issues:
duplicates
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We're tracking this issue in
REALMS-11435, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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