REALMS-11495Download World Option keeps crashing switch (lite)
Every time I try to download the world from my realm it always shows the loading screen and loads to 513MB out of 535MB before crashing - saying that "the software was closed because an error occurred".
I have deleted data to make enough space (to allow it to start downloading), and done things to try and fix it (clearing my cache, restarting my switch, re-downloading the software, etc) and none of it has worked. It keeps crashing. There are no updates available.
Environment
Bedrock, Switch Lite
Created Issue:
Download Realm Option keeps crashing switch (lite)
Every time I try to download the world from my realm it always shows the loading screen and loads to 513MB out of 535MB before crashing - saying that "the software was closed because an error occurred".
I have deleted data to make enough space (to allow it to start downloading), and done things to try and fix it (clearing my cache, restarting my switch, re-downloading the software, etc) and none of it has worked. It keeps crashing. There are no updates available.
Environment
Bedrock, Switch Lite
DownloadRealmOption keeps crashing switch (lite)Download World Option keeps crashing switch (lite)
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
Hi
Does this issue occur when downloading from all 3 Realm slots?
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I’ll check - it might be a problem with the world I’m trying to download.
The specific world I try to download (from a different device) fails on every slot I try at the same point, but if it isn't that world, it's fine! I think it's just something about the world I'm trying to use (full disclosure, it's an external file, so that probably explains it)
Hi
Can you please check if same issue will occur when you will attempt to download backup world?
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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