REALMS-6749Can't connect to my realm
I own two realms. For the past two days I've been completely unable to connect to my realms or my friends, I can't make new realms, and I can't manage my realms most of the time. The other members can usually join after a couple tries but have also been having some issues. I've tried everything I can think of: Reinstalled Minecraft, reset my router, set my Xbox to offline and back. Nothing has worked. So now I'm assuming it's a realms issue.
Environment
Xbox One S
Linked Issues
Created Issue:
Can't connect to my realm
I own two realms. For the past two days I've been completely unable to connect to my realms or my friends, I can't make new realms, and I can't manage my realms most of the time. The other members can usually join after a couple tries but have also been having some issues. I've tried everything I can think of: Reinstalled Minecraft, reset my router, set my Xbox to offline and back. Nothing has worked. So now I'm assuming it's a realms issue.
Environment
Xbox One S
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
duplicates
There was a service outage on 8 January that prevented many people from accessing realms.
If you are still unable to connect, what is the exact message you see when it fails?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.
My internet is fine, I can play other online games with zero issues. In addition, my worlds tab now says "unable to connect to realms" for a minute before displaying them, like it's struggling to connect even harder today.
Thank you for your report!
We're tracking this issue in
REALMS-6075, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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I've discovered a temporary workaround, I can still join by clicking "join game" on another member's profile but it's still annoying to not be able to join normally. Thank y'all for your time and I hope this is fixed soon