BDS-19713Unable to login to Minecraft : Ps5 / Ps4 edition
Unable to login to Minecraft
Reason : your account is synced to another PS account.
However, said account is a newly created account and has not been logged in to a PS Or any Minecraft based game before.
Tested on a second Microsoft account, same issue.
Microsoft is not linked to any other PS account when logged in to verify it “is connected“.
Works when logging into mobile or any other device (aside from other PS Systems)
Tested on a second PS account connected to same PS device, same issue
Redownloaded both versions, same issue.
Unable to login to game and online experience is affected.
-
I am connected to the internet.
I am on the latest update.
I have contacted both PS and Microsoft support.
Environment
Unable to provide
MCPE-96635
Created Issue:
Unable to login to Minecraft : Ps5 / Ps4 edition
Unable to login to Minecraft
Reason : your account is synced to another PS account.However, said account is a newly created account and has not been logged in to a PS Or any Minecraft based game before.
Tested on a second Microsoft account, same issue.
Microsoft is not linked to any other PS account when logged in to verify it “is connected“.
Works when logging into mobile or any other device (aside from other PS Systems)
Tested on a second PS account connected to same PS device, same issue
Redownloaded both versions, same issue.
Unable to login to game and online experience is affected.
-
I am connected to the internet.
I am on the latest update.
I have contacted both PS and Microsoft support.Environment
Unable to provide
![[Mod] Jarl-Penguin](../../../data/avatars/users/92849.png){kind=small}
Thank you for your report!
We're tracking this issue in MCPE-96635, so this ticket is being resolved and linked as a duplicate.
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