MC-192012Not able to sign in/No password reset emails.
When 1.16 got released I haven't been able to login. The login info is correct though. I'm also not receiving password reset emails. I looked in spam but there was nothing. I have come across users with the same problem. I don't know for others I talked too but I recently updated Windows 10 to version 2004. I did have windows 10 version 1909.
Environment
Windows 10 version 2004, Java version 8 update 251
Created Issue:
Not able to sign in/No password reset emails.
When 1.16 got released I haven't been able to login. The login info is correct though. I'm also not receiving password reset emails. I looked in spam but there was nothing. I have come across users with the same problem. I don't know for others I talked too but I recently updated Windows 10 to version 2004. I did have windows 10 version 1909.
Environment
Windows 10 version 2004, Java version 8 update 251
Hi there!
This is more of a user-specific issue; it isn't happening to me and probably isn't happening to most other people. This bug website is run mostly by volunteers who don't actually work for Mojang, so we don't have access to anything about your account. I would suggest that you create a customer support ticket directly with Mojang, but I know that they are having tons and tons of support requests so it might take a few days. Here is the link where you can contact them: https://help.minecraft.net/hc/en-us/requests/new