Problems logging in with my son's account on PC, since I agree with the Xbox One account if I log in with my account, it will be removed from the console
I have xbox one with a subscription to game pass, this is my account as the main one in the xbox and I download the game on pc by the same means as game pass. I want to start the game with my son's account and it won't let me start the game. message
(game prop has not been established)
sorry but you don't seem to be the owner of minecraft doungerons on this account make sure you have logged in to the correct xbox live account and restart the game ......
The point is the following: if I start the game with my account, my children can no longer play when playing on the console, but I have my children's accounts linked to mine on Xbox and I have the Xbox as the main one, I already spoke to the Xbox support and I they say the problem is not with them that is direct with you?
Created Issue:
Problems logging in with my son's account on PC, since I agree with the Xbox One account if I log in with my account, it will be removed from the console
I have xbox one with a subscription to game pass, this is my account as the main one in the xbox and I download the game on pc by the same means as game pass. I want to start the game with my son's account and it won't let me start the game. message
(game prop has not been established)
sorry but you don't seem to be the owner of minecraft doungerons on this account make sure you have logged in to the correct xbox live account and restart the game ......
The point is the following: if I start the game with my account, my children can no longer play when playing on the console, but I have my children's accounts linked to mine on Xbox and I have the Xbox as the main one, I already spoke to the Xbox support and I they say the problem is not with them that is direct with you?
- Unresolved
- Open
- Unconfirmed
- windows10 version 1909
- Version #19500
You are using family share, correct?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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