my character was deleted
So I was playing Minecraft Dungeon earlier today when it crashed my PC during a run of the creepy crypt. When I got back on the game just a few minutes ago it showed that my main character was deleted. This is quite annoying as I had been leveling the character since day one and it was level 130 with gear in the 90s-100s. I really just want my character back as I don't want to have to grind for the sets I had. If there is any way to get it back or revert could you let me know? Honestly, at this point I don't want to play the game anymore if my stuff has gotten deleted as I think I played for at least 20 hours in total already.
The Microsoft acc name I use is Odorouspumpkins
Linked Issues
duplicates1
Created Issue:
my character was deleted
So I was playing Minecraft Dungeon earlier today when it crashed my PC during a run of the creepy crypt. When I got back on the game just a few minutes ago it showed that my main character was deleted. This is quite annoying as I had been leveling the character since day one and it was level 130 with gear in the 90s-100s. I really just want my character back as I don't want to have to grind for the sets I had. If there is any way to get it back or revert could you let me know? Honestly, at this point I don't want to play the game anymore if my stuff has gotten deleted as I think I played for at least 20 hours in total already.
So I was playing Minecraft Dungeon earlier today when it crashed my PC during a run of the creepy crypt. When I got back on the game just a few minutes ago it showed that my main character was deleted. This is quite annoying as I had been leveling the character since day one and it was level 130 with gear in the 90s-100s. I really just want my character back as I don't want to have to grind for the sets I had. If there is any way to get it back or revert could you let me know? Honestly, at this point I don't want to play the game anymore if my stuff has gotten deleted as I think I played for at least 20 hours in total already.
The Microsoft acc name I use is Odorouspumpkins
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1205, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Since the Mods and "Helpers" don't want to give straight answers... The game is saved locally. Meaning all your progress is saved on your C:Drive and not on a server or cloud. If there is an issue where the game can not properly save (ie crash or anything really) your character data will be over written with blanks. This essentially deletes you character. Since there is no server and you probably don't have a back up of your on data there is nothing you can do. If you are within the 14 days I would suggest a refund. This probably won't be the last time you experience this.