MCD-2527My character got deleted
Hello, today i was playing on my character (82lv) and my pc crashed for no reason but when i tried to play on my character again i was pleased to create a new character and my old one was gone. I tried to recover lost data from my PC but it didn't find my save. At last i reinstalled game but it didn't work as well. Please help me with recovering my character i lost some time grinding it and i want to continue playing Minecraft dungeons.
Im sorry for my English, im not native speaker
Im also sorry if my report is in bad section
Linked Issues
duplicates1
Created Issue:
My character got deleted
Hello, today i was playing on my character (82lv) and my pc crashed for no reason but when i tried to play on my character again i was pleased to create a new character and my old one was gone. I tried to recover lost data from my PC but it didn't find my save. At last i reinstalled game but it didn't work as well. Please help me with recovering my character i lost some time grinding it and i want to continue playing Minecraft dungeons.
Im sorry for my English, im not native speaker
Im also sorry if my report is in bad section
![[Mod] OcelotOnesie](../../../data/avatars/users/43220.png){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1205, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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Since the Mods and "Helpers" don't want to give straight answers... The game is saved locally. Meaning all your progress is saved on your C:Drive and not on a server or cloud. If there is an issue where the game can not properly save (ie crash or anything really) your character data will be over written with blanks. This essentially deletes you character. Since there is no server and you probably don't have a back up of your on data there is nothing you can do. If you are within the 14 days I would suggest a refund. This probably won't be the last time you experience this.