MCD-2834Still cannot verify purchase: Asking to check for internet connection.
Hello,
I'm an FTE here in redmond and purchased the game through the company store. I redeemed the key from the microsoft store per the norm...
When I try to log into the game, it tells me to check my internet connection and that because I don't have internet connection, the servers cannot verify my purchase... lol I mean... I'm writing this bug right now.. which probably means my internet is working fine... I'm running out of options here. Instead of just regrouping the bugs that people create, can some of the developers provide any update or feedback? As a fellow FTE, it pains me to see so many customers frustrated at the lack of communication from the dev team.
Thank you and I hope my bug does not just get deleted because there is a similar bug open elsewhere... Please provide some update or at least an ETA on when this will be addressed.
Created Issue:
Still cannot verify purchase: Asking to check for internet connection.
Hello,
I'm an FTE here in redmond and purchased the game through the company store. I redeemed the key from the microsoft store per the norm...
When I try to log into the game, it tells me to check my internet connection and that because I don't have internet connection, the servers cannot verify my purchase... lol I mean... I'm writing this bug right now.. which probably means my internet is working fine... I'm running out of options here. Instead of just regrouping the bugs that people create, can some of the developers provide any update or feedback? As a fellow FTE, it pains me to see so many customers frustrated at the lack of communication from the dev team.
Thank you and I hope my bug does not just get deleted because there is a similar bug open elsewhere... Please provide some update or at least an ETA on when this will be addressed.
![[Mod] violine1101](../../../data/avatars/users/92858.png){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCD-1230, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature in the future to see if the issue has already been reported.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs