MCD-3806Lost my character, power104 level 194
Tried updating the game. The next day i noticed that the game uninstalled itself and windows store couldn´t launch it. The next day i updated my computer and i was able to luanch the game and all the progress was gone. I didn´t even need to install anything but this is outrageous, I had the gamepass version but i liked the game so much so i bought it in full and now all my progress that i made playing with my SO is gone. So many hours gone is so frustrating. My fighters bindings that i farmed for a day and renegade armor are gone too, everything. If i don´t get my character back i think im going to look for a way to refund the game.
Linked Issues
Created Issue:
Lost my character, power104 level 194
Tried updating the game. The next day i noticed that the game uninstalled itself and windows store couldn´t launch it. The next day i updated my computer and i was able to luanch the game and all the progress was gone. Ii didn´t even need to install anything but this is outrageous, I had the gamepass version but i liked the game so much so i bought it in full and now all my progress that i made playing with my SO is gone. So many hours gone is so frustrating. My fighters bindings that are farmed for a day and renegade armor are gone too, everything. If i don´t get my character back i think im going to look for a way to refund the game.
Tried updating the game. The next day i noticed that the game uninstalled itself and windows store couldn´t launch it. The next day i updated my computer and i was able to luanch the game and all the progress was gone. I
ididn´t even need to install anything but this is outrageous, I had the gamepass version but i liked the game so much so i bought it in full and now all my progress that i made playing with my SO is gone. So many hours gone is so frustrating. My fighters bindings that are farmed for a day and renegade armor are gone too, everything. If i don´t get my character back i think im going to look for a way to refund the game.
Tried updating the game. The next day i noticed that the game uninstalled itself and windows store couldn´t launch it. The next day i updated my computer and i was able to luanch the game and all the progress was gone. I didn´t even need to install anything but this is outrageous, I had the gamepass version but i liked the game so much so i bought it in full and now all my progress that i made playing with my SO is gone. So many hours gone is so frustrating. My fighters bindings that
arefarmed for a day and renegade armor are gone too, everything. If i don´t get my character back i think im going to look for a way to refund the game.Tried updating the game. The next day i noticed that the game uninstalled itself and windows store couldn´t launch it. The next day i updated my computer and i was able to luanch the game and all the progress was gone. I didn´t even need to install anything but this is outrageous, I had the gamepass version but i liked the game so much so i bought it in full and now all my progress that i made playing with my SO is gone. So many hours gone is so frustrating. My fighters bindings that i farmed for a day and renegade armor are gone too, everything. If i don´t get my character back i think im going to look for a way to refund the game.
duplicates
Dude, i got the same bug some days ago, it's so frustrating! I already reported this but there's no answer for me neither...
Yeah and i think that they are not going to be able to do anything. I already checked the path were my save was located (supposedly) and i was not able to find a save so i think it is gone. I don't understand how an update can do this and you are even forced to update in order to play. It is demoralizing. At least i have my achievements as some kind of proof that i finished the game in apocalypse. How are you supposed to keep playing a game that deletes your progress?
Thank you for your report!
We're tracking this issue in
MCD-1468, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
– I am a bot. This action was performed automagically! Please report any issues in Discord or Reddit