MCD-5463Unable to Verify Game Ownership on Desktop
Context
- I own 2 computers, a laptop and a desktop
- I use only one windows store account
- The game runs fine on the laptop running windows 10
- The game fails verify game ownership on the desktop
- This used to work last week
- I have tried several things found in
MCD-1230to no avail (even though that was for game pass purchases IIUC) - I even tried a fresh install of windows, then MCD, and it still has the same
I do have a static IP from my ISP, is that something that could affect this?
I have not been able to use this desktop which I built for gaming because of this. Happy to try anything!
Thanks
Created Issue:
Unable to Verify Game Ownership on Desktop
Context
- I own 2 computers, a laptop and a desktop
- I use only one windows store account
- The game runs fine on the laptop running windows 10
- The game fails verify game ownership on the desktop
- This used to work last week
- I have tried several things found in
MCD-1230to no avail (even though that was for game pass purchases IIUC)- I even tried a fresh install of windows, then MCD, and it still has the same
I do have a static IP from my ISP, is that something that could affect this?
I have not been able to use this desktop which I built for gaming because of this. Happy to try anything!
Thanks
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
Added Linked Issues:
duplicates
I see that
MCD-1230is still open, with no activity since December. Are there alternatives I might try?I can confirm that connecting from a different network did not work.
Thank you for your report!
Please make sure to include the information from this ticket as a comment under
MCD-1230, as this is the main ticket where we are tracking this issue. If you can also add a vote or any other information that might be of assistance, it would be greatly appreciated.This ticket is being resolved and linked as a duplicate of
MCD-1230.Quick Links:
📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
I have 2 Windows 10 PC's in my house. 1 for me and 1 for my son. We both have our own Microsoft Accounts, have both bought Minecraft Dungeons with all DLC's from Microsoft. We have been playing Minecraft Dungeons for a while now. This past week, we have both been getting "Unable to verify game ownership" errors. Sometimes it lets us in (multiplayer), but one, the other, or both of us will suddenly get the "Unable to Verify" error and get blown out.
I looked through the bugs list, and a lot of people are having this problem. I couldn't see a resolution or a current status on this issue. If I missed it in the bug tracker, I apologize. Could someone let me know what is being done to resolve ? We are looking forward to the new DLC this month, but don't want to spend the money if we can't play. Thank You