MCD-5607Unable to Install Dungeons
So I've purchased the Hero Edition on the actual website, and tried the download launcher button. You'd think that would be the end of it, but several times I've gone through the launcher and minecraft installer.
I've enabled beta through the launcher as I'd seen suggest elsewhere, It's not on my microsoft account as I'd bought it through the website but every time I try to download it I just receive a a regular minecraft launcher and have to start the process all over again.
This is becoming increasingly frustrating as I'd promised to play with a work colleague yesterday after work and had to cancel on him as had no luck installing before work and am trying again this morning still with no fruits bearing from my efforts.
Also whenever I go onto the website it prompts me to purchase it still (Hero and Regular available to buy in-case that matters) and leads me back to reiterate the end of my first point and what lead into the 2nd paragraph
Please can someone suggest a fix to this as I don't want a refund or anything of the sort I just want to play the bleeding game with a buddy of mine
Linked Issues
MCL-16570
Created Issue:
Unable to Install Dungeons
So I've purchased the Hero Edition on the actual website, and tried the download launcher button. You'd think that would be the end of it, but several times I've gone through the launcher and minecraft installer.
I've enabled beta through the launcher as I'd seen suggest elsewhere, It's not on my microsoft account as I'd bought it through the website but every time I try to download it I just receive a a regular minecraft launcher and have to start the process all over again.
This is becoming increasingly frustrating as I'd promised to play with a work colleague yesterday after work and had to cancel on him as had no luck installing before work and am trying again this morning still with no fruits bearing from my efforts.
Also whenever I go onto the website it prompts me to purchase it still (Hero and Regular available to buy in-case that matters) and leads me back to reiterate the end of my first point and what lead into the 2nd paragraph
Please can someone suggest a fix to this as I don't want a refund or anything of the sort I just want to play the bleeding game with a buddy of mine
duplicates
Thank you for your report!
The issue is caused by the merging of the Minecraft and MCD launchers, and by the fact that in order to play Minecraft Dungeons, you need to be logged into your Microsoft account within the launcher, not the Mojang account. We're tracking this issue in
MCL-16570, which contains extensive information that should hopefully help you resolve your issue.If the information from the above ticket does not help in resolving the issue, please contact Mojang Support.
This ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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