I bought the hero edition of the game and now it says i dont own it
I bought the hero edition of the game and now it says i dont own it and that i need to buy it again i have the receipt. how would i go about getting it back?
Linked Issues
Created Issue:
I bought the hero edition of the game and now it says i dont own it
I bought the hero edition of the game and now it says i dont own it and that i need to buy it again i have the receipt. how would i go about getting it back?
Added Linked Issues:
duplicates
Thank you for your report!
The issue is caused by the merging of the Minecraft and MCD launchers, and by the fact that in order to play Minecraft Dungeons, you need to be logged into your Microsoft account within the launcher, not the Mojang account. We're tracking this issue in
MCL-16570, which contains extensive information that should hopefully help you resolve your issue.If the information from the above ticket does not help in resolving the issue, please contact Mojang Support.
This ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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