MCD-5889Unable to verify Game ownership
My girlfriend is constantly getting this error, where while she is playing, she will get a popup that the game is unable to verify game ownership. She bought the game, is NOT using gamepass. She has the hero pass and the season pass. At first, it was only happening during missions, but now it comes up at log-in screen.
After this pop up appears in mission, the mouse cursor disappears and she can no longer click and hold to move around
Linked Issues
Created Issue:
Unable to verify Game ownership
My girlfriend is constantly getting this error, where while she is playing, she will get a popup that the game is unable to verify game ownership. She bought the game, is NOT using gamepass. She has the hero pass and the season pass. At first, it was only happening during missions, but now it comes up at log-in screen.
After this pop up appears in mission, the mouse cursor disappears and she can no longer click and hold to move around
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 64 bit
- Version #19930
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
duplicates
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MCD-5811, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
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The issue seems to often happen whenever people try to log in from the same location. However, I have no idea if this is the case.