MCD-5922Sudden crash problem on XBOX SERIES X console.
The problem is in the map "highblock halls" when you get to a part of the map where you run into a key, it jumps and then the game crashes, it has happened to me only once, but assuming that there are many games that have bugs in the new generation consoles like in this case the XBOX SERIES X I want to believe that it may be a video game problem, perhaps ruling out hardware problems or the XBOX software itself ... I hope they can solve it, since being a Problem that originates in the hardware itself should be something on my own, I also have the slight suspicion that it is a different version and is the XBOX ONE version or that the correct version is not downloaded, this because almost no change is detected between one version and another in graphic matter ... I don't know, I leave it in your hands and thank you very much. I don't think it only happens on the map, it may be something general, but that's where it happened, I put it since they ask for a reference but repair the problem in general.
- Awaiting Response
José Pablo Mendoza Camargo - 0
- 1
- Unconfirmed
- Xbox Series X
- 10.0.19041.7771 (xb_flt_210vb.210506-2030)
- CrashReport Crashed
- Version #19930
Created Issue:
Sudden crash problem in the "highblock halls" map in XBOX SERIES X.
The problem is in the map "highblock halls" when you get to a part of the map where you run into a key, it jumps and then the game crashes, it has happened to me only once, but assuming that there are many games that have bugs in the new generation consoles like in this case the XBOX SERIES X I want to believe that it may be a video game problem, perhaps ruling out hardware problems or the XBOX software itself ... I hope they can solve it, since being a Problem that originates in the hardware itself should be something on my own, I also have the slight suspicion that it is a different version and is the XBOX ONE version or that the correct version is not downloaded, this because almost no change is detected between one version and another in graphic matter ... I don't know, I leave it in your hands and thank you very much.
- Unresolved
- Open
- Unconfirmed
- Xbox Series X
- 10.0.19041.7771 (xb_flt_210vb.210506-2030)
- Version #19930
The problem is in the map "highblock halls" when you get to a part of the map where you run into a key, it jumps and then the game crashes, it has happened to me only once, but assuming that there are many games that have bugs in the new generation consoles like in this case the XBOX SERIES X I want to believe that it may be a video game problem, perhaps ruling out hardware problems or the XBOX software itself ... I hope they can solve it, since being a Problem that originates in the hardware itself should be something on my own, I also have the slight suspicion that it is a different version and is the XBOX ONE version or that the correct version is not downloaded, this because almost no change is detected between one version and another in graphic matter ... I don't know, I leave it in your hands and thank you very much. I don't think it only happens on the map, it may be something general, but that's where it happened, I put it since they ask for a reference but repair the problem in general.
Sudden crash problemin the "highblock halls" map in XBOX SERIES X.Sudden crash problem on XBOX SERIES X console.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Did the issue occur more than once? Do you remember any useful details about what was happening right before the crash?
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More than once... I couldn't tell him since I had to leave the house, and well as a detail, I was playing online with a friend, there were several monsters and we were about to open a kind of door with a key that move... At that moment the screen froze, saturated noise was heard (due to the freezing of the screen) and I was taken to the main menu of XBOX
What kind of equipment are you and the other player(s) using? Any armors, weapons or artifacts with notable effects that could have been the source of the issue? Does it always occur in Highblock Halls in the exact same spot? Are you experiencing this issue only in Minecraft Dungeons, or in other games as well?
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Hello, we were both on xbox, only my friend on xbox one, our equipment was some "daggers" and "reinforced mail armor" for my part, and my friend "pickaxe" and "emerald armor" There were no visible effects , but if an immense saturation of enemies, I honestly do not know if it happens in another map, since I could not continue playing for time, but I want to believe that it can happen in other places and yes, it only happens to me with Minecraft Dungeons so far... I hope it continues as I am very careful with my things... It should be clarified that it was my session but a mission from my friend, perhaps a network problem caused it, but the crash was very abrupt to be a network problem...
If it happens everytime you get near the key then it is most likely that, however xbox has had a bunch of problems for everyone lately. The performance of the console has been going down and crashes and it just turning off by itself has become more frequent and common. So it could possibly be that.
@José Pablo Mendoza Camargo
If possible, please investigate the issue further and check if this is a crash that occurs consistently in the same circumstances, and let us know what you find. Finding out whether the crashes are caused specifically by high numbers of enemies would be immensely helpful in narrowing down the issue.
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Well it keeps happening every so often in the game... It locks up and takes me out, I'm afraid it's going to spoil something on my console, apparently it happens when it has to load a number of enemies, many effects, objects moving, it is apparently saturation...
Does the issue occur only when playing multiplayer, or does it occur also when playing singleplayer?
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I could say that it happens in both modes but where else it has happened to me is in multiplayer
Version 1.9.1.0 has been released today. Is the issue still present in that version?
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