Game Crash
Game sometimes crashes when I join a multiplayer match and enters a dungeon. I also have minimum ram.
- Cannot Reproduce
Finley Stephens
- 1
- 2
- Unconfirmed
- Windows
- Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz Installed RAM 8.00 GB (7.65 GB usable) Device ID E5278266-EC74-4CD6-A550-E7562FFBA8F6 Product ID 00325-82021-40936-AAOEM System type 64-bit operating system, x64-based processor
- Crashes crash
- Version #20120 Version #20224 Version #20223 Version #20231
Created Issue:
Game Crash
Game sometimes crashes when I join a multiplayer match and enters a dungeon.
- Unresolved
- Open
- Unconfirmed
- Windows
- Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz Installed RAM 8.00 GB (7.65 GB usable) Device ID E5278266-EC74-4CD6-A550-E7562FFBA8F6 Product ID 00325-82021-40936-AAOEM System type 64-bit operating system, x64-based processor
- Version #20120
Changed Description:
Game sometimes crashes when I join a multiplayer match and enters a dungeon. I also have minimum ram.
Added Affects Versions: Version #20224 Version #20223
Added Affects Versions: Version #20231

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Version 1.10.1.0 has been released today. Is this still an issue in this version?
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No, this is still happening.
Can you please provide your computer's technical specifications (graphics card, RAM, processor, available space on the disc, whether the game is installed on an SSD or an HDD, etc.)?
This ticket will automatically reopen when you reply.
Graphics card: intel iRISxe
RAM: 8.00 GB
Graphics card: 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
SSD
149GB Free out of 237
I am still trying and this is still happening
! (edit... When will you get back to me?)
Are you playing the game through Xbox Pass? The answer might help us narrow down the issue.
This ticket will automatically reopen when you reply.
No, I downloaded it and brought it from the Minecraft website.
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PS. I cant make it through a whole game without it crashing. (And I'm not really enjoying Minecraft Dungeons so far because of this.).
Version 1.10.3.0 has been released today. Is this still occurring in this version?
This ticket will automatically reopen when you reply.
Yes, the same issue is occurring.
Hi, I am fed-up with this issue please can I have a FULL refund. Minecraft Dungeons hasn't been that fun anyway because of this issue. As I said, please can you give me a FULL refund and you can remove the game off of my account.