MCD-6322Can't log into Minecraft Dungeons. This is only an issue on my account.
Hiya.
When I try to load Minecraft Dungeons, it gets stuck somewhere on the main menu — before the most recent update it would get stuck on character selection, but now it's either the 'Press any button' screen or the Redstone block loading animation in the bottom right corner. (Which still plays, just infinitely.) This only began happening when my friend gave me multiple gifted items.
As I can't get into the game, I can't check my version number, so I just chose the highest version as I only just updated it.
Created Issue:
Can't log into Minecraft Dungeons. This is only an issue on my account.
Hiya.
When I try to load Minecraft Dungeons, it gets stuck somewhere on the main menu — before the most recent update it would get stuck on character selection, but now it's either the 'Press any button' screen or the Redstone block loading animation in the bottom right corner. (Which still plays, just infinitely.) This only began happening when my friend gave me multiple gifted items.
As I can't get into the game, I can't check my version number, so I just chose the highest version as I only just updated it.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
duplicates
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Do you know if the gifted items were unusual in some way, such as overly high stats or non-standard sets of enchantments? Invalid items can potentially corrupt a save file.
This ticket will automatically reopen when you reply.
I'm not entirely sure, but that sounds plausible. I know I had the items equipped when I logged off. I just really don't want to lose my save data, I had quite a lot of progress and I don't want to start over.
Can you please check if you can resolve the issue by logging out of your account and then logging back in?
This ticket will automatically reopen when you reply.
Have tried, it doesn't work. I can log in on another account though.
Unfortunately it appears that the issue might indeed be caused by corrupted saves. Please see
MCD-459for more information.If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Minecraft Discord – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs