MCD-6392Execution problem
Hello.
I bought the pack Minecraft - Dungeons Hero and I'm having some trouble to execute the app. When I do open the launcher has a pressing button which indicates the launch of the game but when I press it, lead me to a page to buy the pack that I already bought.
please, I need your support
I add some print screens over all this
Linked Issues
MCL-16570Attachments1
Created Issue:
Execution problem
Hello.
I bought the pack Minecraft - Dungeons Hero and I'm having some trouble to execute the app. When I do open the launcher has a pressing button which indicates the launch of the game but when I press it, lead me to a page to buy the pack that I already bought.
please, I need your support
I add some print screens over all this
Attachments1
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
Added Linked Issues:
duplicates
Thank you for your report!
The issue is caused by the merging of the Minecraft and MCD launchers, and by the fact that in order to play Minecraft Dungeons, you need to be logged into your Microsoft account within the launcher, not the Mojang account. We're tracking this issue in
MCL-16570, which contains extensive information that should hopefully help you resolve your issue.If the information from the above ticket does not help in resolving the issue, please contact Mojang Support.
This ticket is being resolved and linked as a duplicate. If you would like to add a vote and any extra information to the main ticket, it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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