MCD-6822Highblock Halls, game crashes when trying to go through the doorway leading to the Eye of Ender
When trying to get the eye of ender in High block halls there's a doorway you get to by pulling a lever and then going down a few stairs. Every time we click to go through the doorway the game crashes and we get the game crash message from the launcher. It's the doorway pictured in the attached image.
Attachments1
Created Issue:
High Block Hall, game crashes when trying to go through most northern doorway when going for the eye of ender
When trying to get the eye of ender in High block halls there's a doorway you get to by pulling a lever and then going down a few stairs. Every time we click to go through the doorway the game crashes and we get the game crash message from the launcher. It's the doorway pictured in the attached image.
Attachments1
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Changed Summary:
HighBlock Hall, game crashes when trying to go through most northern doorway when going for theeye ofenderHighblock Halls, game crashes when trying to go through most northern doorway when going for the Eye of Ender
Changed Summary:
Highblock Halls, game crashes when trying to go throughmost northerndoorwaywhen goingforthe Eye of EnderHighblock Halls, game crashes when trying to go through the doorway leading to the Eye of Ender
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Does the issue still occur if you do the following?
1a. If you are using the Microsoft Store version, go to: C:\Users(USERNAME)\AppData\Local\Packages\Microsoft.Lovika_8wekyb3d8bbwe\LocalCache\Local\Dungeons\Saved\Config\WindowsNoEditor
1b. If you are using the launcher version, go to: C:\Users(USERNAME)\AppData\Local\Dungeons\Saved\Config\WindowsNoEditor
2. Open GameUserSettings.txt and apply the following settings in the "[ScalabilityGroups]" section:
sg.ResolutionQuality=50.000000
sg.ViewDistanceQuality=0
sg.AntiAliasingQuality=0
sg.ShadowQuality=0
sg.PostProcessQuality=0
sg.TextureQuality=0
sg.EffectsQuality=0
sg.FoliageQuality=0
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This worked. Thanks!
Can you please open DxDiag program, click Save All Information, and upload here the DxDiag.txt file? This will help understand how to fix this issue so that changing the settings is not required.
This ticket will automatically reopen when you reply.