MCD-7543Random crashes nonstop
Hi Mojang,
My game is having random crashes since the latest update v1.17.0.0
First random crash happen when im at camp, once game crashed, im not able to get back in, it crash nonstop whenever the game trying to load into main menu, until i found a way to fix it is to delete my local MCD saved profile folder, once deleted it load into main menu smooth, then im able to continue to play the game
But it happen again after 2 days, i was playing with another 3 friends, was in desert temple, all things goes smoothly but it crash suddenly, i tried to restart the game again and play desert temple again with friends, it still crash
I even tried to uninstall and reinstall the game, it still doesnt work, crashing problem will reoccur randomly
*update: I tried format and reinstall windows, it still doesn't work, crashes still exist.
I've attached the crash report and hope there's fix soon. Thanks.
Created Issue:
Random crashes nonstop
Hi Mojang,
My game is having random crashes since the latest update v1.17.0.0
First random crash happen when im at camp, once game crashed, im not able to get back in, it crash nonstop whenever the game trying to load into main menu, until i found a way to fix it is to delete my local MCD saved profile folder, once deleted it load into main menu smooth, then im able to continue to play the game
But it happen again after 2 days, i was playing with another 3 friends, was in desert temple, all things goes smoothly but it crash suddenly, i tried to restart the game again and play desert temple again with friends, it still crash
I even tried to uninstall and reinstall the game, it still doesnt work, crashing problem will reoccur randomly
I've attached the crash report and hope there's fix soon. Thanks.
Attachments1
Hi Mojang,
My game is having random crashes since the latest update v1.17.0.0
First random crash happen when im at camp, once game crashed, im not able to get back in, it crash nonstop whenever the game trying to load into main menu, until i found a way to fix it is to delete my local MCD saved profile folder, once deleted it load into main menu smooth, then im able to continue to play the game
But it happen again after 2 days, i was playing with another 3 friends, was in desert temple, all things goes smoothly but it crash suddenly, i tried to restart the game again and play desert temple again with friends, it still crash
I even tried to uninstall and reinstall the game, it still doesnt work, crashing problem will reoccur randomly
I've attached the crashreport andhope there's fix soon. Thanks.Hi Mojang,
My game is having random crashes since the latest update v1.17.0.0
First random crash happen when im at camp, once game crashed, im not able to get back in, it crash nonstop whenever the game trying to load into main menu, until i found a way to fix it is to delete my local MCD saved profile folder, once deleted it load into main menu smooth, then im able to continue to play the game
But it happen again after 2 days, i was playing with another 3 friends, was in desert temple, all things goes smoothly but it crash suddenly, i tried to restart the game again and play desert temple again with friends, it still crash
I even tried to uninstall and reinstall the game, it still doesnt work, crashing problem will reoccur randomly
*update: I tried reformat and reinstall windows, it still doesn't work, crashes still exist.
I've attached the crash report and hope there's fix soon. Thanks.
Hi Mojang,
My game is having random crashes since the latest update v1.17.0.0
First random crash happen when im at camp, once game crashed, im not able to get back in, it crash nonstop whenever the game trying to load into main menu, until i found a way to fix it is to delete my local MCD saved profile folder, once deleted it load into main menu smooth, then im able to continue to play the game
But it happen again after 2 days, i was playing with another 3 friends, was in desert temple, all things goes smoothly but it crash suddenly, i tried to restart the game again and play desert temple again with friends, it still crash
I even tried to uninstall and reinstall the game, it still doesnt work, crashing problem will reoccur randomly
*update: I tried
reformat and reinstall windows, it still doesn't work, crashes still exist.I've attached the crash report and hope there's fix soon. Thanks.
![[MCQA] Bartłomiej Słodkowski](../../../data/avatars/users/18941.svg){kind=small}
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[MCQA] Kinga Izdebska](../../../data/avatars/users/18949.svg){kind=small}
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
If possible, could you please create a DxDiag.txt report and attach it to the ticket?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📓 Project Summary – 📧 Suggestions – 📖 Minecraft Wiki
attached dxdiag.txt
Thank you very much for the DxDiag report, it will help us investigate the issue further.
There is a possibility the issue might be caused by corrupted saves. Could you please attach your save files? They should be present in one of the following locations:
Also, could you please attach a screenshot of the Settings menu, which shows the current version?
This ticket will automatically reopen when you reply.
attached screenshot of setting (it took me a lot of tries to get into setting)
definitely is not saves cause the crash, cause i've formatted my pc, freshly install windows, no other softwares installed including antivirus, only drivers and MCD (run in fresh with no save file), unfortunately, the game still crashes.
Thank you for taking the time to report this issue. However, we are resolving the remaining open issues in this project.
More information can be found here: aka.ms/Dungeons25Million.
You can still discuss the game on the Minecraft Dungeons Discord server at discord.gg/MinecraftDungeons. If you need technical support for the game, please visit help.minecraft.net