MCL-11579Game will not launch
We purchased the online game yesterday and have not been able to play it. From the Play screen, it will try to launch, but then comes back with reporting: An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.
I have read through some of the comments and deleted the game and deleted java; and reinstalled each. Still the same problem.
I have attached our log files from today.
Environment
Java Version
Created Issue:
Game will not launch
We purchased the online game yesterday and have not been able to play it. From the Play screen, it will try to launch, but then comes back with reporting: An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.
I have read through some of the comments and deleted the game and deleted java; and reinstalled each. Still the same problem.
I have attached our log files from today.
Environment
Java Version
Attachments1
![[Mojang] slicedlime](../../../data/assets/gravatar/slicedlime.jpeg){kind=small}
Please try again in the latest update of the Launcher, released today.
Just tried, the game is still not launching. It still opens a box saying:
An unexpected issue occurred and the game has crashed. We're sorry for the inconvenience.
2019-07-23-1.log.gz
Requesting resolution, or refund.
Kindly, Julie Chesser