"Something went wrong in the login process. If the problem persists, check your internet connection."
Dear Sir,
I bought your Minecraft java software for windows 10 and when I click to connect to my microsoft account your software displays the message "Something went wrong in the login process. If the problem persists, check your internet connection." while my internet works fine with all my software !!! Even when trying to disconnect the antivirus and the firewall, the problem persists ... why? I've been trying to solve the problem for 48 hours, but no information on your site or on the internet .. and a priori I'm not the only one with this problem!
Can you offer me a solution to finally make your software work for my children or will you reimburse me for my purchase?
Looking forward to your urgent response,
Regards,
JLD
Linked Issues
Created Issue:
"Something went wrong in the login process. If the problem persists, check your internet connection."
I bought your java software for windows 10 and when I clic to connect to the microsogt account I got the message "Something went wrong in the login process. If the problem persists, check your internet connection." even if I disconect antivus and firewall ..
My internet work perfectly ..
Why do I have this internet problem connection only with your sofware minecraft ?
Regards,
I bought your java software for windows 10 and when I clic to connect to
themicrosogt accountI gotthe message "Something went wrong in the login process. If the problem persists, check your internet connection."even if Idisconect antivus and firewall..My internet work perfectly ..
Why do I have this internet problem connection only withyour sofwareminecraft ?
Regards,
Dear Sir,
I bought your Minecraft java software for windows 10 and when I click to connect to my microsoft account your software displays the message "Something went wrong in the login process. If the problem persists, check your internet connection." while my internet works fine with all my software !!! Even when trying to disconnect the antivirus and the firewall, the problem persists ... why? I've been trying to solve the problem for 48 hours, but no information on your site or on the internet .. and a priori I'm not the only one with this problem!
Can you offer me a solution to finally make your software work for my children or will you reimburse me for my purchase?
Looking forward to your urgent response,
Regards,
JLD
duplicates
Clones
MCL-16269

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