Account suddenly says I don't own Minecraft
Account suddenly says I don't own Minecraft and refuses to let me login. When logging in on the website it doesn't show that I own the game either. No idea what could have caused it as I played perfectly fine up to this morning. I've had the game for so long I no longer have my receipt for it and no idea how to go about proving I own it. The only thing I can think is that it has something to do with the microsoft integration
Environment
Windows 10 Home
Created Issue:
Account suddenly says I don't own Minecraft
Account suddenly says I don't own Minecraft and refuses to let me login. When logging in on the website it doesn't show that I own the game either. No idea what could have caused it as I played perfectly fine up to this morning. I've had the game for so long I no longer have my receipt for it and no idea how to go about proving I own it. The only thing I can think is that it has something to do with the microsoft integration
Environment
Windows 10 Home
issue seems to be resolved, not sure if it was just a server issue or what but my account is showing again and I can login.
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards contact Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as MCL-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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