MCL-21473Error with 'user_id' field
Hello, I logout each time when I start launcher. I found these logs error, it can help)
System: Manjaro, secret-manager: keepassxc, but I think, problems with token fields.
[Error: 2022-05-19 17:39:49.575075130: Xal.lib(0)] XAL: THROWING: ParseException: Default user msa id is empty - 0x80004005: Generic failure
at: /launcher/src/external/xal/Xal/Source/Xal/Source/Platform/Common/Auth/msa_ticket_cache_storage.cpp:202
[Warning: 2022-05-19 17:39:49.575259231: Xal.lib(0)] XAL: [op 140176122716112] Failed to deserialize default user information: Default user msa id is empty
[Warning: 2022-05-19 17:39:49.575329422: Xal.lib(0)] XAL: [op 140176122716112] Operation LoadDefaultUser failed with result: 0x89235172 - No user found
[Info: 2022-05-19 17:39:49.575644266: Xal.lib(0)] XAL: [op 140176122733152] Operation LoadFociUser is starting
[Info: 2022-05-19 17:39:49.575725631: Xal.lib(0)] XAL: [op 140176122733152] with CV 'h/6ZLnGE+4sast/N.8.0'
[Info: 2022-05-19 17:39:49.575787581: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation starting
[Info: 2022-05-19 17:39:49.575842057: Xal.lib(0)] XAL: [op 140176122726640] Client operation StorageReadPlatformOperation destroyed
[Info: 2022-05-19 17:39:49.575945631: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation calling platform handler
[Info: 2022-05-19 17:39:49.575987466: Xal.lib(0)] XAL: [op 140176122712672] Added operation as handle 0x7f7d4c0012f4 with type 0x7f7d47f9d630
[Info: 2022-05-19 17:39:49.576002831: XalStorage.cpp(264)] [op 0x7f7d4c0012f4] Xal Read callback - Started
[Info: 2022-05-19 17:39:49.585430916: XalStorage.cpp(356)] [op 0x7f7d4c0012f4] Xal Read callback - Succeeded
[Info: 2022-05-19 17:39:49.585568364: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation platform handler reported completion status 'XalPlatformOperationResult_Success' (0)
[Info: 2022-05-19 17:39:49.585611665: Xal.lib(0)] XAL: [op 140176122712672] Cleared operation handle 0x7f7d4c0012f4
[Info: 2022-05-19 17:39:49.585628427: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation succeeded
[Info: 2022-05-19 17:39:49.686954304: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation continuing
[Error: 2022-05-19 17:39:49.687057879: Xal.lib(0)] XAL: THROWING: ParseException: Missing required field 'user_id'. - 0x80004005: Generic failure
at: /launcher/src/external/xal/Xal/Source/Xal/Source/Platform/Common/Auth/msa_ticket_set.cpp:403
[Warning: 2022-05-19 17:39:49.687092171: Xal.lib(0)] XAL: [op 140176122733152] Failed to deserialize FOCI token set: Missing required field 'user_id'.
[Warning: 2022-05-19 17:39:49.687103206: Xal.lib(0)] XAL: [op 140176122733152] Operation LoadFociUser failed with result: 0x89235172 - No user found
[Warning: 2022-05-19 17:39:49.687166203: Xal.lib(0)] XAL: Reading migrated MSA refresh token failed with code 0x89235172
[Warning: 2022-05-19 17:39:49.687180939: Xal.lib(0)] XAL: [op 140176122711184] Operation GetDefaultUser failed with result: 0x89235172 - No user found
[Warning: 2022-05-19 17:39:49.687232063: Xal.lib(0)] XAL: [op 140173975299840] Operation TryAddFirstUserSilently failed with result: 0x89235108 - UI is required to complete the request
Created Issue:
Error with 'user_id' field
Hello, I logout each time when I start launcher. I found these logs error, it can help)
System: Manjaro, secret-manager: keepassxc, but I think, problems with token fields.
[Error: 2022-05-19 17:39:49.575075130: Xal.lib(0)] XAL: THROWING: ParseException: Default user msa id is empty - 0x80004005: Generic failure
at: /launcher/src/external/xal/Xal/Source/Xal/Source/Platform/Common/Auth/msa_ticket_cache_storage.cpp:202
[Warning: 2022-05-19 17:39:49.575259231: Xal.lib(0)] XAL: [op 140176122716112] Failed to deserialize default user information: Default user msa id is empty
[Warning: 2022-05-19 17:39:49.575329422: Xal.lib(0)] XAL: [op 140176122716112] Operation LoadDefaultUser failed with result: 0x89235172 - No user found
[Info: 2022-05-19 17:39:49.575644266: Xal.lib(0)] XAL: [op 140176122733152] Operation LoadFociUser is starting
[Info: 2022-05-19 17:39:49.575725631: Xal.lib(0)] XAL: [op 140176122733152] with CV 'h/6ZLnGE+4sast/N.8.0'
[Info: 2022-05-19 17:39:49.575787581: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation starting
[Info: 2022-05-19 17:39:49.575842057: Xal.lib(0)] XAL: [op 140176122726640] Client operation StorageReadPlatformOperation destroyed
[Info: 2022-05-19 17:39:49.575945631: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation calling platform handler
[Info: 2022-05-19 17:39:49.575987466: Xal.lib(0)] XAL: [op 140176122712672] Added operation as handle 0x7f7d4c0012f4 with type 0x7f7d47f9d630
[Info: 2022-05-19 17:39:49.576002831: XalStorage.cpp(264)] [op 0x7f7d4c0012f4] Xal Read callback - Started
[Info: 2022-05-19 17:39:49.585430916: XalStorage.cpp(356)] [op 0x7f7d4c0012f4] Xal Read callback - Succeeded
[Info: 2022-05-19 17:39:49.585568364: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation platform handler reported completion status 'XalPlatformOperationResult_Success' (0)
[Info: 2022-05-19 17:39:49.585611665: Xal.lib(0)] XAL: [op 140176122712672] Cleared operation handle 0x7f7d4c0012f4
[Info: 2022-05-19 17:39:49.585628427: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation succeeded
[Info: 2022-05-19 17:39:49.686954304: Xal.lib(0)] XAL: [op 140176122712672] Client operation StorageReadPlatformOperation continuing
[Error: 2022-05-19 17:39:49.687057879: Xal.lib(0)] XAL: THROWING: ParseException: Missing required field 'user_id'. - 0x80004005: Generic failure
at: /launcher/src/external/xal/Xal/Source/Xal/Source/Platform/Common/Auth/msa_ticket_set.cpp:403
[Warning: 2022-05-19 17:39:49.687092171: Xal.lib(0)] XAL: [op 140176122733152] Failed to deserialize FOCI token set: Missing required field 'user_id'.
[Warning: 2022-05-19 17:39:49.687103206: Xal.lib(0)] XAL: [op 140176122733152] Operation LoadFociUser failed with result: 0x89235172 - No user found
[Warning: 2022-05-19 17:39:49.687166203: Xal.lib(0)] XAL: Reading migrated MSA refresh token failed with code 0x89235172
[Warning: 2022-05-19 17:39:49.687180939: Xal.lib(0)] XAL: [op 140176122711184] Operation GetDefaultUser failed with result: 0x89235172 - No user found
[Warning: 2022-05-19 17:39:49.687232063: Xal.lib(0)] XAL: [op 140173975299840] Operation TryAddFirstUserSilently failed with result: 0x89235108 - UI is required to complete the request
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
duplicates
Hi there!
Does the Launcher give you any error?
Does Launcher sign in (automatically) after waiting for some time?
This ticket will automatically reopen when you reply.
>Does the Launcher give you any error?
Launcher cannot sign in after reopening this Launcher (something goes wrong). I found errors in the launcher_logs.txt file
>Does Launcher sign in (automatically) after waiting for some time?
No, it doesn't
Maybe is the problem in xboxlive server? I have united Monjaro username with XBox account.
Thank you for your report!
We're tracking this issue in
MCL-21209, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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