Minecraft Launcher will not start.
My father was trying to re-download Minecraft because it will not play. When you hit "play" it will load up the minecraft launcher and stay a white screen for a few seconds like when it loads before a crash error appears saying "GAME CRASH - An unexpected issue occurred and the game has crashed. we're sorry for the inconvenience."
How can this issue be fixed? We had deleted Minecraft and re-install it 3 times and the results are the same.
Environment
Windows 10 Java Version 8
Version of Minecraft 1.12.2
Created Issue:
Minecraft Launcher will not start.
My father was trying to re-download Minecraft because it will not play. When you hit "play" it will load up the minecraft launcher and stay a white screen for a few seconds like when it loads before a crash error appears saying "GAME CRASH - An unexpected issue occurred and the game has crashed. we're sorry for the inconvenience."
How can this issue be fixed? We had deleted Minecraft and re-install it 3 times and the results are the same.Environment
Windows 10 Java Version 8
Version of Minecraft 1.12.2



Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
We do not have enough information to find the cause of this issue.
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