MCPE-100066Realm Connection issues with Cellular Data use instead of wifi/Account Connection Issues
Constantly hit with " We could not load realms at the moment please try again" (something along those lines) when I was not having any issues prior when the hotfix was released (1.16.40) but recently have encountered this issue once I upgraded my phone from a lg stylus 5 to the Lg Stylus 6 and logged into my account an set my account to use cellular data over wifi. I haven't been able to access my realm. No i have never opened my realm in beta. At first I thought it was because of a security app i used (LookOut) it isn't as far as I know I had uninstalled the app to make sure . still I get the same issue after getting back into minecraft i see the same msg.
I will upload screen shots of the msg i see shortly.
(I created this bug report from my Stylus 5 I have the screen shots on my new phone the Stylus 6)
Updated Issues as of November 17th 2020
Im still having account issues it will connect an run smoothly if i uninstall an reinstall an play from there connected to wifi or Phone data both worked fine but once I close out the game and re open it The same issues as before start this is a annoying thing to have to constantly do to if i want to play online. Please fix this isssue. I am currently using a Lg Stylus 6 that has 3gigs of Ram this phone meets requirements to run the new versions of mcpe.
Update to the recent Hot Fix 1.16.101 Im still having issues that are still the same as before I did everything including uninstalling it and re installing it. But once i close the game out the issue happens all over again.
Ok so now its all working after i make a 2nd account now im able to access online for both. If it happens again though ill update this. For now my account seems fine and ok but will see.
Created Issue:
Realm Connection issues with Cellular Data use instead of wifi
Constantly hit with " We could not load realms at the moment please try again" (something along those lines) when I was not having any issues prior when the hotfix was released (1.16.40) but recently have encountered this issue once I upgraded my phone from a lg stylus 5 to the Lg Stylus 6 and logged into my account an set my account to use cellular data over wifi. I haven't been able to access my realm. No i have never opened my realm in beta. At first I thought it was because of a security app i used (LookOut) it isn't as far as I know I had uninstalled the app to make sure . still I get the same issue after getting back into minecraft i see the same msg.
I will upload screen shots of the msg i see shortly.
(I created this bug report from my Stylus 5 I have the screen shots on my new phone the Stylus 6)
- Unresolved
- Open
- Unconfirmed
- Android
- Android 10
- 1.16.40 Hotfix
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Constantly hit with " We could not load realms at the moment please try again" (something along those lines) when I was not having any issues prior when the hotfix was released (1.16.40) but recently have encountered this issue once I upgraded my phone from a lg stylus 5 to the Lg Stylus 6 and logged into my account an set my account to use cellular data over wifi. I haven't been able to access my realm. No i have never opened my realm in beta. At first I thought it was because of a security app i used (LookOut) it isn't as far as I know I had uninstalled the app to make sure . still I get the same issue after getting back into minecraft i see the same msg.
I will upload screen shots of the msg i see shortly.
(I created this bug report from my Stylus 5 I have the screen shots on my new phone the Stylus 6)
Updated Issues as of November 17th 2020
Im still having account issues it will connect an run smoothly if i uninstall an reinstall an play from there connected to wifi or Phone data both worked fine but once I close out the game and re open it The same issues as before start this is a annoying thing to have to constantly do to if i want to play online. Please fix this isssue. I am currently using a Lg Stylus 6 that has 3gigs of Ram this phone meets requirements to run the new versions of mcpe.
Realm Connection issues with Cellular Data use instead of wifi/Account Connection Issues
Constantly hit with " We could not load realms at the moment please try again" (something along those lines) when I was not having any issues prior when the hotfix was released (1.16.40) but recently have encountered this issue once I upgraded my phone from a lg stylus 5 to the Lg Stylus 6 and logged into my account an set my account to use cellular data over wifi. I haven't been able to access my realm. No i have never opened my realm in beta. At first I thought it was because of a security app i used (LookOut) it isn't as far as I know I had uninstalled the app to make sure . still I get the same issue after getting back into minecraft i see the same msg.
I will upload screen shots of the msg i see shortly.
(I created this bug report from my Stylus 5 I have the screen shots on my new phone the Stylus 6)
Updated Issues as of November 17th 2020
Im still having account issues it will connect an run smoothly if i uninstall an reinstall an play from there connected to wifi or Phone data both worked fine but once I close out the game and re open it The same issues as before start this is a annoying thing to have to constantly do to if i want to play online. Please fix this isssue. I am currently using a Lg Stylus 6 that has 3gigs of Ram this phone meets requirements to run the new versions of mcpe.
Update to the recent Hot Fix 1.16.101 Im still having issues that are still the same as before I did everything including uninstalling it and re installing it. But once i close the game out the issue happens all over again.
Constantly hit with " We could not load realms at the moment please try again" (something along those lines) when I was not having any issues prior when the hotfix was released (1.16.40) but recently have encountered this issue once I upgraded my phone from a lg stylus 5 to the Lg Stylus 6 and logged into my account an set my account to use cellular data over wifi. I haven't been able to access my realm. No i have never opened my realm in beta. At first I thought it was because of a security app i used (LookOut) it isn't as far as I know I had uninstalled the app to make sure . still I get the same issue after getting back into minecraft i see the same msg.
I will upload screen shots of the msg i see shortly.
(I created this bug report from my Stylus 5 I have the screen shots on my new phone the Stylus 6)
Updated Issues as of November 17th 2020
Im still having account issues it will connect an run smoothly if i uninstall an reinstall an play from there connected to wifi or Phone data both worked fine but once I close out the game and re open it The same issues as before start this is a annoying thing to have to constantly do to if i want to play online. Please fix this isssue. I am currently using a Lg Stylus 6 that has 3gigs of Ram this phone meets requirements to run the new versions of mcpe.
Update to the recent Hot Fix 1.16.101 Im still having issues that are still the same as before I did everything including uninstalling it and re installing it. But once i close the game out the issue happens all over again.
Ok so now its all working after i make a 2nd account now im able to access online for both. If it happens again though ill update this. For now my account seems fine and ok but will see.
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Does it work if you switch to wifi?
This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information.
No it still says the same thing even when connected to wifi . I have even taken off all my active resource packs from global resources to let just the ones run that the game it self uses an still no change in connection either.
Ok I uninstalled it again this time after reinstalling it i didn't change the on with cellular data option i left it alone an I can access my realm now but the issue is the cell data option got broken in 1.16.40 update from what it looks. Its basically active as soon as game is installed. This is a very strange bug and the first time iv ever had this issue with the cell data option.
Hopefully my comment update makes sense to this issue.
Update to the update. Once you close the game out it reverts back to the current issue of saying realm connection issues and not showing the realm or servers as well.
Please tell me what is going on with this its irritating.
Is this still an issue in the latest version? If so, can you add it to the affected versions?
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
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