MCPE-105495MCPE keeps crashing upon opening - Amazon Kindle
My kids have Amazon Fire HD 8 tablets (10th generation). I downloaded Minecraft PE to an older Fire tablet, then shared the app (through Family Sharing) to their tablets last week. Because they're still minors, I had to change privacy settings to what I wanted through accounts.xbox.com.
It worked for the first few days, but did shut down pretty often. Now, whenever we open the app on either HD 8 tablet, the app only stays on for a few seconds, then closes. I can't even click on any buttons before it closes on me.
I uninstalled and reinstalled on the HD 8 tablets and cleared the cache on the Silk browser (something I read online that might help), but neither seems to help. Plus, it deleted the realms that they created and bought.
Can someone please help? I've spent a lot of time trying to troubleshoot this and am ready to give up.
BTW, I didn't know what to select for the questions, "Affects Versions."
Thanks.
Linked Issues
Created Issue:
MCPE keeps crashing upon opening
My kids have Amazon Fire HD 8 tablets (10th generation). I downloaded Minecraft PE to an older Fire tablet, then shared the app (through Family Sharing) to their tablets last week. Because they're still minors, I had to change privacy settings to what I wanted through accounts.xbox.com.
It worked for the first few days, but did shut down pretty often. Now, whenever we open the app on either HD 8 tablet, the app only stays on for a few seconds, then closes. I can't even click on any buttons before it closes on me.
I uninstalled and reinstalled on the HD 8 tablets and cleared the cache on the Silk browser (something I read online that might help), but neither seems to help. Plus, it deleted the realms that they created and bought.
Can someone please help? I've spent a lot of time trying to troubleshoot this and am ready to give up.
BTW, I didn't know what to select for the questions, "Affects Versions."
Thanks.
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MCPE keeps crashing upon opening - Amazon Kindle
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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