MCPE-32792Purchased Worlds are lost
I don't know who to contact or where.
I keep buying coins and purchasing Minecraft worlds for my 7 year old daughter on her iPad. Soon after the worlds disappear and I am told I need to buy more coins to purchase the world. Who do I contact about this? Can you please help direct me? I have send a fortune on Minecraft and do not mind, but it is not right that these purchases are lost.
Created Issue:
Purchased Worlds are lost
I don't know who to contact or where.
I keep buying coins and purchasing Minecraft worlds for my 7 year old daughter on her iPad. Soon after the worlds disappear and I am told I need to buy more coins to purchase the world. Who do I contact about this? Can you please help direct me? I have send a fortune on Minecraft and do not mind, but it is not right that these purchases are lost.
MC-128821![[Mod] Neko](../../../data/avatars/users/92901.png){kind=small}
![[Mod] Pokechu22](../../../data/avatars/users/92931.png){kind=small}
Thank you for your report!
However, this issue has been closed as Invalid.This is related to a different version of Minecraft. Use one of the links below to go to the correct project.
- Minecraft Console Edition — Xbox, Playstation, Wii U
- Minecraft Pocket Edition & Windows 10 Edition — Android, Apple and Windows 10
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duplicates
Oh oops didn't notice it was already resolved.
The MC project is for the java version of the game; I've moved this to MCPE (but guessed at system version numbers). If I recall correctly there is currently a bug with prerelease versions of the game that causes purchased content to not be visible, but I'm not entirely sure (I only work with the Java version of the game).
Please search your bug before reporting, as this appears to be a duplicate of
MCPE-32086.