MCPE-408132 player Realms tier option sometimes not available when attempting to create a new Realm
UPDATE: As of the regular Tuesday Marketplace refresh on January 22, 2019, I am no longer able to reproduce and this issue appears to be Resolved. It was likely a backend issue with Marketplace search not returning all available items—a similar issue with non-Realms items was identified and fixed January 9, 2019.
Summary:
The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.
Expected behavior:
- 2 player Realm tier option is available when attempting to create new a Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
- 2 player Realm tier option is visible and searchable in the Marketplace.
Observed behavior:
- 2 player Realm tier option is sometimes not available when attempting to create a new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
- 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
- 2 player Realm tier option is sometimes initially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if the player views another item and then returns to the home page. [Fig. C]
- Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]
Workaround:
- If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]
Steps to reproduce:
World creation screen:
- Launch game and sign in to Microsoft/Xbox Live account if not already signed in
- Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
- Observe if 2 Player tier option is available
Marketplace home page:
- Navigate to Marketplace
- On the Marketplace home page, scroll down to “Multiplayer Fun” section
- Observe if 2 Player tier option is visible
- Option A:
- If visible, select 2 Player tier option to proceed to purchase screen
- Option B:
- If visible, select and another item
- Return to Marketplace home page
- Observe if 2 Player tier option is visible
- Option A:
Marketplace search:
- Navigate to Marketplace
- Select search
- Search for “Realms”
- Observe if search returns results for 2 Player tier option
Configuration:
Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.
- All devices connected to Wi-Fi
- Player signed in to Microsoft/Xbox Live account
- iPhone 8, iOS 12.1
- Nintendo Switch, OS 6.2.0
Attachments1
Created Issue:
2 player Realms tier option sometimes not available when attempting to create a new Realm
Summary:
The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.
Expected behavior:
- 2 player Realm tier option is available when attempting to create new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
- 2 player Realm tier option is visible and searchable in the Marketplace.
Observed behavior:
- 2 player Realm tier option is sometimes not available when attempting to create new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
- 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
- 2 player Realm tier option appears to sometimes be initially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if player views another item and then returns to the home page. [Fig. C]
- Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]
Workaround:
- If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]
Steps to reproduce:
World creation screen:
- Launch game and sign in to Microsoft/Xbox Live account if not already signed in
- Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
- Observe if 2 Player tier option is available
Marketplace home page:
- Navigate to Marketplace
- On the Marketplace home page, scroll down to “Multiplayer Fun” section
- Observe if 2 Player tier option is visible
- Option A:
- If visible, select 2 Player tier option to proceed to purchase screen
- Option B:
- If visible, select and another item
- Return to Marketplace home page
- Observe if 2 Player tier option is visible
Marketplace search:
- Navigate to Marketplace
- Select search
- Search for “Realms”
- Observe if search returns results for 2 Player tier option
Configuration:
Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.
- All devices connected to Wi-Fi
- Player signed in to Microsoft/Xbox Live account
- iPhone 8, iOS 12.1
- Nintendo Switch, OS 6.2.0
Attachments1
Summary:
The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.
Expected behavior:
- 2 player Realm tier option is available when attempting to create new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
- 2 player Realm tier option is visible and searchable in the Marketplace.
Observed behavior:
- 2 player Realm tier option is sometimes not available when attempting to create new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
- 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
- 2 player Realm tier option
appears tosometimesbeinitially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if player views another item and then returns to the home page. [Fig. C]- Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]
Workaround:
- If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]
Steps to reproduce:
World creation screen:
- Launch game and sign in to Microsoft/Xbox Live account if not already signed in
- Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
- Observe if 2 Player tier option is available
Marketplace home page:
- Navigate to Marketplace
- On the Marketplace home page, scroll down to “Multiplayer Fun” section
- Observe if 2 Player tier option is visible
- Option A:
- If visible, select 2 Player tier option to proceed to purchase screen
- Option B:
- If visible, select and another item
- Return to Marketplace home page
- Observe if 2 Player tier option is visible
Marketplace search:
- Navigate to Marketplace
- Select search
- Search for “Realms”
- Observe if search returns results for 2 Player tier option
Configuration:
Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.
- All devices connected to Wi-Fi
- Player signed in to Microsoft/Xbox Live account
- iPhone 8, iOS 12.1
- Nintendo Switch, OS 6.2.0
Summary:
The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.
Expected behavior:
- 2 player Realm tier option is available when attempting to create new a Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
- 2 player Realm tier option is visible and searchable in the Marketplace.
Observed behavior:
- 2 player Realm tier option is sometimes not available when attempting to create a new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
- 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
- 2 player Realm tier option is sometimes initially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if the player views another item and then returns to the home page. [Fig. C]
- Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]
Workaround:
- If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]
Steps to reproduce:
World creation screen:
- Launch game and sign in to Microsoft/Xbox Live account if not already signed in
- Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
- Observe if 2 Player tier option is available
Marketplace home page:
- Navigate to Marketplace
- On the Marketplace home page, scroll down to “Multiplayer Fun” section
- Observe if 2 Player tier option is visible
- Option A:
- If visible, select 2 Player tier option to proceed to purchase screen
- Option B:
- If visible, select and another item
- Return to Marketplace home page
- Observe if 2 Player tier option is visible
Marketplace search:
- Navigate to Marketplace
- Select search
- Search for “Realms”
- Observe if search returns results for 2 Player tier option
Configuration:
Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.
- All devices connected to Wi-Fi
- Player signed in to Microsoft/Xbox Live account
- iPhone 8, iOS 12.1
- Nintendo Switch, OS 6.2.0
UPDATE: As of the regular Tuesday Marketplace refresh on January 22, 2019, I am no longer able to reproduce and this issue appears to be Resolved. It was likely a backend issue with Marketplace search not returning all available items—a similar issue with non-Realms items was identified and fixed January 9, 2019.
Summary:
The 2 player (You+2) Realms tier option is sometimes not available when attempting to create a new Realm from the world creation screen or Marketplace.
Expected behavior:
- 2 player Realm tier option is available when attempting to create new a Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm).
- 2 player Realm tier option is visible and searchable in the Marketplace.
Observed behavior:
- 2 player Realm tier option is sometimes not available when attempting to create a new Realm from the world creation screen (Worlds tab → Create New → New Realm → Create New Realm). [Fig. A]
- 2 player Realm tier option is sometimes not visible or searchable in the Marketplace.
- 2 player Realm tier option is sometimes initially visible in the “Multiplayer Fun” section of the Marketplace home page [Fig. B], but is no longer visible if the player views another item and then returns to the home page. [Fig. C]
- Searching for “Realms” in the Marketplace only returns results including the 10 Player Realm tier option. [Fig. D]
Workaround:
- If the 2 player Realm tier option is visible in the “Multiplayer Fun” section of the Marketplace home page, players can select it to proceed to purchase screen. [Fig. E]
Steps to reproduce:
World creation screen:
- Launch game and sign in to Microsoft/Xbox Live account if not already signed in
- Attempt to create new Realm from the world creation screen (Play → Worlds tab → Create New → New Realm → Create New Realm)
- Observe if 2 Player tier option is available
Marketplace home page:
- Navigate to Marketplace
- On the Marketplace home page, scroll down to “Multiplayer Fun” section
- Observe if 2 Player tier option is visible
- Option A:
- If visible, select 2 Player tier option to proceed to purchase screen
- Option B:
- If visible, select and another item
- Return to Marketplace home page
- Observe if 2 Player tier option is visible
Marketplace search:
- Navigate to Marketplace
- Select search
- Search for “Realms”
- Observe if search returns results for 2 Player tier option
Configuration:
Tested and reproduced on iOS and Nintendo Switch using the same Microsoft/Xbox Live account.
- All devices connected to Wi-Fi
- Player signed in to Microsoft/Xbox Live account
- iPhone 8, iOS 12.1
- Nintendo Switch, OS 6.2.0
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