Purchased mine coins not showing up
This morning I purchased mine coins on 2 separate kindles for my children, and spent $5.99 each. My credit card shows I was charged for both purchases, but the mine coins are not showing up... on one device, we used the minecpins to get the School of Magic world. It initially worked, and were able to play in it. Now the world doesn’t exist and tells us we have to buy it again! This is not right! How do I get to use the mine coins we purchased if they do t show up and I paid for them? Please help. Thanks.
Created Issue:
Purchased mine coins not showing up
This morning I purchased mine coins on 2 separate kindles for my children, and spent $5.99 each. My credit card shows I was charged for both purchases, but the mine coins are not showing up... on one device, we used the minecpins to get the School of Magic world. It initially worked, and were able to play in it. Now the world doesn’t exist and tells us we have to buy it again! This is not right! How do I get to use the mine coins we purchased if they do t show up and I paid for them? Please help. Thanks.
- Unresolved
- Open
- Unconfirmed
- Amazon
- Kindle Fire HD 8 Freetime
- 1.8.1
Cleaning up old tickets: This ticket has not been updated recently so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
Also, we'd recommend making use of the search feature before writing a new bug report, as it's very likely that the issue has been mentioned already, and you can add a vote and any new information to the main ticket.
For any queries with your account or billing, you will need to contact Mojang Customer Support directly.
For feature requests or feedback, please head over to the Minecraft Feedback Site where you can search and vote for existing topics, or add a new thread if necessary.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki