MCPE-61901Minecraft crashes or freezes at startup on iPad
Yesterday, on my child's iPad, Minecraft started freezing at startup. There was nothing I could do - restarting iPad, restarting Minecraft, nothing helped. Every time, I start Minecraft, it gets to about 75% loading, then freezes.
This morning, I installed Minecraft (had to pay for it!!) on my iPad, and it loaded fine. Then I signed in with my child's Microsoft account, and it immediately froze. I killed the app and restarted it, and now it didn't want to load again, it simply froze at about 75%.
Then I uninstalled the app on my iPad, and after reinstalling it I could normally start the app. Again, as soon as I attempted to sign in, it froze. Interesting enough, Minecraft never asked me which account it wants me to sign in with - I assume it "remembered" my child's account, and was automatically signing me in with that account.
Restarts, reinstalls, ipad restarts, nothing helped.
Then I did a stupid thing - I bought another copy of Minecraft for PC, and tried to sign in on PC with my child's account, and it worked fine. There are no worlds on PC (on my child's iPad there are a dozen of worlds created over past four years), but at least I could sign in and my child could play on my PC.
After that I tried starting it on iPad, but now starting didn't work at all - instead of hanging at about 75%, it started crashing at the same 75%.
I tried more stupid things - I tried removing my child account from the family group, changing my child's birthday to make the account an adult account - no matter what I did, everything is still the same, my child can't play Minecraft anymore and is desperate.
Mojang folks - I assume you have no kids at home - because if you did, you'd know what it feels when they can't play their favorite game!
Linked Issues
Created Issue:
Minecraft crashes or freezes at startup on iPad
Yesterday, on my child's iPad, Minecraft started freezing at startup. There was nothing I could do - restarting iPad, restarting Minecraft, nothing helped. Every time, I start Minecraft, it gets to about 75% loading, then freezes.
This morning, I installed Minecraft (had to pay for it!!) on my iPad, and it loaded fine. Then I signed in with my child's Microsoft account, and it immediately froze. I killed the app and restarted it, and now it didn't want to load again, it simply froze at about 75%.
Then I uninstalled the app on my iPad, and after reinstalling it I could normally start the app. Again, as soon as I attempted to sign in, it froze. Interesting enough, Minecraft never asked me which account it wants me to sign in with - I assume it "remembered" my child's account, and was automatically signing me in with that account.
Restarts, reinstalls, ipad restarts, nothing helped.
Then I did a stupid thing - I bought another copy of Minecraft for PC, and tried to sign in on PC with my child's account, and it worked fine. There are no worlds on PC (on my child's iPad there are a dozen of worlds created over past four years), but at least I could sign in and my child could play on my PC.
After that I tried starting it on iPad, but now starting didn't work at all - instead of hanging at about 75%, it started crashing at the same 75%.
I tried more stupid things - I tried removing my child account from the family group, changing my child's birthday to make the account an adult account - no matter what I did, everything is still the same, my child can't play Minecraft anymore and is desperate.
Mojang folks - I assume you have no kids at home - because if you did, you'd know what it feels when they can't play their favorite game!
![[Mod] tryashtar](../../../data/avatars/users/41963.png){kind=small}
duplicates
I just tried it on my Android phone - I bought it there, started the app, signed in with my child's account, and it worked fine. Luckily, Android / Google Play allow refunds, so I at least got my money back.
I hope that ~45€ I spent this morning on buying additional copies of Minecraft on PC and iOS will help Mojang find the solution
One other thing I tried is connecting with mobile network rather than Wifi - it's all the same, it doesn't matter whether I connect with mobile or Wifi - it always crashes on iOS, works fine on PC or Android.
Mine works fine on 4G but anything else and it will crash, my son can’t use his iPad version on WiFi or personal hotspot through my phone but his Nintendo switch version still works through wifi
Thank you for your report!
However, this issue is a Duplicate of
MCPE-61689.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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