MCPE-93096Remote user disconnected from Bedrock server
I've setup a Bedrock server (1.16.02) that works on a whitelist basis which local (LAN) users are able to connect to but remote (WAN) users are unable to join (their gamertag and xuid have been populated within whitelist.json). The server log shows the remote user's gamertag as "connected" and then automatically "disconnects" them about 20s later, but provides no further detail. Within the game their player appears briefly at the spawning point. My WAN address is static and my router is set to forward TCP/UDP to port 19132 on the Bedrock server. Correct operation of the port forwarding has been confirmed with a port checker.
This behavior is the same for multiple remote users, though one is able to successfully connect to the server which demonstrates there is not a fundamental issue with my router or firewall settings. Could the issue be associated with the remote user's Xbox One/Windows 10 Online Safety Settings and if so, what are the correct settings to allow server access?
Created Issue:
Remote user cannot join Bedrock server
I've setup a Bedrock server (1.16.02) that works on a whitelist basis which local (LAN) users are able to connect to but remote (WAN) users are unable to join (their gamertag and xuid have been populated within whitelist.json). The server log shows the remote user's gamertag as "connected" and then automatically "disconnects" them about 20s later, but provides no further detail. Within the game their player appears briefly at the spawning point. My WAN address is static and my router is set to forward TCP/UDP to port 19132 on the Bedrock server. Correct operation of the port forwarding has been confirmed with a port checker.
This behavior is the same for multiple remote users, though one is able to successfully connect to the server which demonstrates there is not a fundamental issue with my router or firewall settings. Could the issue be associated with the remote user's Xbox One/Windows 10 Online Safety Settings and if so, what are the correct settings to allow server access?
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10 Pro Version 1903
- 1.16.10
Remote usercannot joinBedrock serverRemote user disconnected from Bedrock server
![[Mojang] Mega_Spud (Jay Wells)](../../../data/avatars/users/92696.png){kind=small}
I've created an account just to see if you've found a proper solution to this as it sounds almost precisely like the issue I am having and I can't seem to find the source. I too and wondering if this is some obnoxious Microsoft behavior as I've gotten a classical Java one working fine.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki