I'm having problems with Minecraft for Windows 10 Multiplayer
Hi, good night!
I’m trying to enter in the world of my friends but this message shows for me: “it was not possible to connect to the world” (The print is attached). They are trying to enter to my world and the same messages appears for them. And I don’t know why and how, but they can play with each other’s.
I already had called Microsoft Support and Xbox Support anytime. And they call me that the Mojand Support is the only onde that can help me. So, I’m here.
I really need help and I hope you can do this for me. My network is ok, so, I don’t know what thing can be the problem.
Sorry about my English, I’m from Brazil but I tried to write in English because it’s better for you.
I will wait for a reply,
As soon as possible,
Created Issue:
I'm having problems with Minecraft for Windows 10 Multiplayer
Hi, good night!
I’m trying to enter in the world of my friends but this message shows for me: “it was not possible to connect to the world” (The print is attached). They are trying to enter to my world and the same messages appears for them. And I don’t know why and how, but they can play with each other’s.
I already had called Microsoft Support and Xbox Support anytime. And they call me that the Mojand Support is the only onde that can help me. So, I’m here.
I really need help and I hope you can do this for me. My network is ok, so, I don’t know what thing can be the problem.
Sorry about my English, I’m from Brazil but I tried to write in English because it’s better for you.
I will wait for a reply,
As soon as possible,
- Unresolved
- Open
- Unconfirmed
- Windows
- Windows 10
- 1.16.10

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki