REALMS-10984Unable to subscribe to realms
So whenever I try to subscribe to realms plus, I get a message saying “Store connection lost” and it usually tells me to check my internet connection or try again later, but I have restarted my internet two time now, tried subscribing when nobody is connected to my internet and nothing happens. This has been going on for about 4 days now and I’ve tried everything to fix it, Restart my Xbox, turn it off and on and unplug it and it hasn’t done anything. I can also tell when it’s going to happen by the button you press to subscribe says “Subscribe now /Month”, when it’s usually says “Subscribe now $12.99/Month”.
Environment
Bedrock Version, Xbox
Linked Issues
Created Issue:
Unable to subscribe to realms
So whenever I try to subscribe to realms plus, I get a message saying “Sore connection lost” and it usually tells me to check my internet connection or try again later, but I have restarted my internet two time now, tried subscribing when nobody is connected to my internet and nothing happens. This has been going on for about 4 days now and I’ve tried everything to fix it, Restart my Xbox, turn it off and on and unplug it and it hasn’t done anything. I can also tell when it’s going to happen by the button you press to subscribe says “Subscribe now /Month”, when it’s usually says “Subscribe now $12.99/Month”.
Environment
Bedrock Version, Xbox
Attachments1
So whenever I try to subscribe to realms plus, I get a message saying “Store connection lost” and it usually tells me to check my internet connection or try again later, but I have restarted my internet two time now, tried subscribing when nobody is connected to my internet and nothing happens. This has been going on for about 4 days now and I’ve tried everything to fix it, Restart my Xbox, turn it off and on and unplug it and it hasn’t done anything. I can also tell when it’s going to happen by the button you press to subscribe says “Subscribe now /Month”, when it’s usually says “Subscribe now $12.99/Month”.
duplicates
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We're tracking this issue in
REALMS-10969, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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