REALMS-11237Realm subscription says expired after I payment
I just paid for my realms subscription on my switch through the Nintendo e-store, and they game still shows that my subscription is expired. I have signed out of Microsoft restarted switch and then signed back in, uninstalled the game and reinstalled, restarted my router, and waited overnight with no success.
I believe that an update came through right before I paid for my subscription. I have checked on the Nintendo e-store and it shows my subscription good till 4-27-23.
please help resolve this
Environment
Nintendo switch version
Linked Issues
Attachments1
Created Issue:
Realm subscription says expired after I payment
I just paid for my realms subscription on my switch through the Nintendo e-store, and they game still shows that my subscription is expired. I have signed out of Microsoft restarted switch and then signed back in, uninstalled the game and reinstalled, restarted my router, and waited overnight with no success.
I believe that an update came through right before I paid for my subscription. I have checked on the Nintendo e-store and it shows my subscription good till 4-27-23.
please help resolve thisEnvironment
Nintendo switch version
Attachments1
duplicates
Thank you for your report!
However, this issue is Invalid for the bug tracker.
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I have tried to contact support and I am getting nowhere. Thought this might be a bug as I have paid and it shows I paid. The game just doesn’t seem to be connecting to where I paid
I see that in your screenshot it is clear that the Realms has really expired.
But it should not be. I have checked my Nintendo account and it shows that my subscription is good till 4-27-23.
If you are still not able to access your purchased realm please contact the Minecraft Help Center.
As explained in the Bug Tracker Guidelines, we are not able to access your account from here.
For account issues please visit the Minecraft Help Center.
Thank you for your report!
We're tracking this issue in REALMS-4516, so this ticket is being resolved and linked as a duplicate.
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