REALMS-11436Realm Settings not stable (PS4)
Whenever I need to view/change Settings in my Realm, the Settings menu keeps appearing/disappearing rapidly. (See Video attached)
Steps:
- Log on to Realm
- Open Pause Menu
- Select Settings
Error Message:
'Failed to retrieve Realm Information'
Fix:
Restart Minecraft (PS4)
Linked Issues
MCPE-173908Attachments1
Created Issue:
Realm Settings not stable
Whenever I need to view/change Settings in my Realm, the Settings menu keeps appearing/disappearing rapidly. (See Video attached)
Steps:
- Log on to Realm
- Open Pause Menu
- Select Settings
Changed Description:
Whenever I need to view/change Settings in my Realm, the Settings menu keeps appearing/disappearing rapidly. (See Video attached)
Steps:
- Log on to Realm
- Open Pause Menu
- Select Settings
Error Message:
'Failed to retrieve Realm Information'Fix:
Restart Minecraft (PS4)
Changed Summary:
Realm Settings not stable (PS4)
Added Attachments:
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
Added more Information
Hi
Does this issue occur on all three Realm slots? Have you tried reinstalling Minecraft?
This ticket will automatically reopen when you reply.
Tried all 3 realm slots and reinstalled the game, the problem remains
Hi
How often does this issue occur? Can you reproduce it reliably or it occurs randomly? How long does it work after restarting Minecraft?
This ticket will automatically reopen when you reply.
It happens as soon as I log in to my realm.
Hi
Does this issue still occur after updating to 1.20.15?
This ticket will automatically reopen when you reply.
Issue hasn't occurred since the update, no
Closing as per comment above.