REALMS-12056Connection issues on ps5
I dont know which platform I use. I only know that I have minecraft on my ps5. I have the latest updates/latest versions of minecraft and all, but I have issues with my realm. I signed up for a 30day free trial realm for 10persons on minecraft the 5. August. And me and my friends have been playing online and had fun. But now I'm unable to join my realm and I dont know why. My friends that play on xbox and ps4 are able to get on the realm, but not me. Not after the latest update minecraft on my ps5 that was a few days ago. I only get a message saying "we could not connect realms right now. We will try again soon". And I've tried everything that you recommend on your websites. My internet is fine, I also tried direct internet cable, I can still join minecraft servers, but not my own realm. I've tried restarting the game, restarting my condole, and I even tried to delete and reinstall the game again. And I am the only 1of my friends that have that issue. Plz help me fix it. And when I enter the minecraft setting-subscriptions I get a message saying "failed loading subscriptions-you have no subscriptions". But i do, my 30day free trial is not over yet. And i also tried purchasing a new subscription for realms but I only get a message saying "something went wrong. Try checking your internet connection.". But my internet connection is fine. I can enter online minecraft servers, I can enter minecraft store without any problems and I also have internet outside my minecraft game as well. It's only minecraft realms that dont work on my ps5 minecraft... Plz help
Linked Issues
MCPE-185254
Created Issue:
Connection issues on ps5
I dont know which platform I use. I only know that I have minecraft on my ps5. I have the latest updates/latest versions of minecraft and all, but I have issues with my realm. I signed up for a 30day free trial realm for 10persons on minecraft the 5. August. And me and my friends have been playing online and had fun. But now I'm unable to join my realm and I dont know why. My friends that play on xbox and ps4 are able to get on the realm, but not me. Not after the latest update minecraft on my ps5 that was a few days ago. I only get a message saying "we could not connect realms right now. We will try again soon". And I've tried everything that you recommend on your websites. My internet is fine, I also tried direct internet cable, I can still join minecraft servers, but not my own realm. I've tried restarting the game, restarting my condole, and I even tried to delete and reinstall the game again. And I am the only 1of my friends that have that issue. Plz help me fix it. And when I enter the minecraft setting-subscriptions I get a message saying "failed loading subscriptions-you have no subscriptions". But i do, my 30day free trial is not over yet. And i also tried purchasing a new subscription for realms but I only get a message saying "something went wrong. Try checking your internet connection.". But my internet connection is fine. I can enter online minecraft servers, I can enter minecraft store without any problems and I also have internet outside my minecraft game as well. It's only minecraft realms that dont work on my ps5 minecraft... Plz help
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duplicates
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