WEB-4695Blank Screen trying to buy Minecraft
I'm trying to buy Minecraft Java Edition which goes fine until I'm asked to make an xbox gamertag (I'm on PC, Win 10). I make a gamertag click okay and it loads the next page which is just a blank page with the url 'about:blank'. Maybe I'm just being dumb and this is really simple but I can't figure it out. Also not sure where I'd report this so I'm just trying here. I've tried looking for this issue online but they're all once you buy Minecraft and get the launcher. I'm still on the webpage...
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NormalCreated Issue:
Blank Screen trying to buy Minecraft
I'm trying to buy Minecraft Java Edition which goes fine until I'm asked to make an xbox gamertag (I'm on PC, Win 10). I make a gamertag click okay and it loads the next page which is just a blank page with the url 'about:blank'. Maybe I'm just being dumb and this is really simple but I can't figure it out. Also not sure where I'd report this so I'm just trying here. I've tried looking for this issue online but they're all once you buy Minecraft and get the launcher. I'm still on the webpage...
Attachments1
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[Mojang] Web Team
Have no figured out that I have to use microsoft edge to buy it...
Hi Sam, it sounded like you had an issue creating your Xbox profile. I hope you got it solved and managed to purchase the game in the end. If you are still experiencing issues please feel free to open a new bug or contact customer support.