WEB-6002I already bought minecraft a couple of years ago, but since I migrated to microsoft I lost my access to the game
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my access to the game I bought 2 years ago, so I can only play on demo mode.
I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the PayPal receipt from the purchase, in case needed.
Linked Issues
MCL-21713
NormalCreated Issue:
I already bought minecraft a couple of years ago, but since I migrated to microsoft I lost my access to the game and I can only play demo
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my acces to the game I bought 2 years ago, so I can only play on demo mode, I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the receipt from the purchase, in case needed.
Attachments1
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my acces to the game I bought 2 years ago, so I can only play on demo mode, I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the PayPal receipt from the purchase, in case needed.
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my acces to the game I bought 2 years ago, so I can only play on demo mode
, I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the PayPal receipt from the purchase, in case needed.
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my acces to the game I bought 2 years ago, so I can only play on demo mode.
I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the PayPal receipt from the purchase, in case needed.
I already bought minecraft a couple of years ago, but since I migrated to microsoft I lost my access to the gameand I can only play demo
Hello, I migrated to microsoft 2 days ago from my mojang account but now I lost my access to the game I bought 2 years ago, so I can only play on demo mode.
I alredy tried re loging in, uptating my computer, reinstaling the launcher from the xbox app but I havent found a solution for this problem yet.
I still got the PayPal receipt from the purchase, in case needed.
![[Mod] Greymagic27](../../../data/avatars/users/92875.png){kind=small}
duplicates
Thank you for your report!
We're tracking this issue in
MCL-21713, so this ticket is being resolved and linked as a duplicate.If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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