WEB-6014Constantly getting Access Denied error
Randomly, on minecraft.net and subdirectories, I get an error such as
Access Denied You don't have permission to access "http://www.minecraft.net/get-minecraft/" on this server. Reference #18.bc956453.1659169487.42659a0
Almost every time I visit the site, either instantly or after clicking on a link, I get this error, then refreshing only shows the error again, with a different reference number, and usually about 5 minutes later, refreshing takes me to the actual site. A few times, about 5 more minutes later, it happens again.
The request to the server is 403, forbidden, and sends back this page.
This is incredibly annoying, as you can imagine, and means I cannot access the website when I want to, and have to wait a considerable amount of time for it to actually work properly, and then it sometimes does it again.
Other subdomains, such as help, checkout, feedback, education and educommunity are not affected by this, though I wouldn't expect that, as they very likely run on separate servers.
Linked Issues
duplicates1
NormalCreated Issue:
Constantly getting Access Denied error
Randomly, on minecraft.net and subdirectories, I get an error such as
Access Denied You don't have permission to access "http://www.minecraft.net/get-minecraft/" on this server. Reference #18.bc956453.1659169487.42659a0Almost every time I visit the site, either instantly or after clicking on a link, I get this error, then refreshing only shows the error again, with a different reference number, and usually about 5 minutes later, refreshing takes me to the actual site. A few times, about 5 more minutes later, it happens again.
The request to the server is 403, forbidden, and sends back this page.
This is incredibly annoying, as you can imagine, and means I cannot access the website when I want to, and have to wait a considerable amount of time for it to actually work properly, and then it sometimes does it again.
I will update soon when this happens again, and see if other subdomains will also have this error.
Attachments2
Randomly, on minecraft.net and subdirectories, I get an error such as
Access Denied You don't have permission to access "http://www.minecraft.net/get-minecraft/" on this server. Reference #18.bc956453.1659169487.42659a0Almost every time I visit the site, either instantly or after clicking on a link, I get this error, then refreshing only shows the error again, with a different reference number, and usually about 5 minutes later, refreshing takes me to the actual site. A few times, about 5 more minutes later, it happens again.
The request to the server is 403, forbidden, and sends back this page.
This is incredibly annoying, as you can imagine, and means I cannot access the website when I want to, and have to wait a considerable amount of time for it to actually work properly, and then it sometimes does it again.
I will update soon when this happens again, and see if other subdomains will also have this error.Randomly, on minecraft.net and subdirectories, I get an error such as
Access Denied You don't have permission to access "http://www.minecraft.net/get-minecraft/" on this server. Reference #18.bc956453.1659169487.42659a0Almost every time I visit the site, either instantly or after clicking on a link, I get this error, then refreshing only shows the error again, with a different reference number, and usually about 5 minutes later, refreshing takes me to the actual site. A few times, about 5 more minutes later, it happens again.
The request to the server is 403, forbidden, and sends back this page.
This is incredibly annoying, as you can imagine, and means I cannot access the website when I want to, and have to wait a considerable amount of time for it to actually work properly, and then it sometimes does it again.
Other subdomains, such as help, checkout, feedback, education and educommunity are not affected by this, though I wouldn't expect that, as they very likely run on separate servers.
![[Bot] Arisa](../../../data/avatars/users/43007.png){kind=small}
![[Mod] ampolive](../../../data/avatars/users/18949.svg){kind=small}
duplicates
Hi there!
On what browser does the issue occur?
Have you tried other browsers?
Have you cleared browsers cookies and cache?
Please also check if the website isn't blocked on your firewall/antivirus.
This ticket will automatically reopen when you reply.
Browsers tested: Firefox, Safari, Chrome
Often different browsers work with other ones not, at the same time and all caches/cookies cleared.
I have gone through the DevTools of all these browsers and deleted the cookies and cache in the storage tab (or application for chrome), then refreshed multiple times.
Resolving as a duplicate of
WEB-4494.not a duplicate, every single browser I use (with and without extensions) on 2 different IPs both give access denied in a lot of cases, usually after pressing login.
There is clear proof in the attatchments and description that this is a different issue than the mentioned issue, even using curl like the note suggests in it does not work and still returns access denied, the user agent is set in all browsers I have used. This is not an issue I have noticed with any other website and is not a problem with me. It doesn't make any sense but both IPs I have used to connect to minecraft.net are always blocked either the first or second time I access the site within about 30 mins. I just googled and clicked on a minecraft.net snapshot link (not having visited the website in a few days) and it instantly gave access denied. A few minutes later after a couple refreshes the page loads normally. This does not make any sense to me but it isn't the same issue as referenced.