WEB-730Minecraft website not accepting payment
Using the minecraft website to purchase an alt account, and the payment screen seems to be 400% broken. When I submit my card info it tells me there was some error, and going to any alternative payment option only shows the change to me- The website still tries to use the card fields.
Linked Issues
NormalCreated Issue:
Minecraft website not accepting payment
Using the minecraft website to purchase an alt account, and the payment screen seems to be 400% broken. When I submit my card info it tells me there was some error, and going to any alternative payment option only shows the change to me- The website still tries to use the card fields.
Added Assignee: ![[Mojang] Web Team](../../../data/avatars/users/10122.svg)
[Mojang] Web Team
[Mojang] Web TeamAdded Linked Issues:
is duplicated by
![[Mojang] Adrian Östergård](../../../data/assets/gravatar/nighter.jpeg){kind=small}
I'd say the priority should be a bit higher than 'minor' but I don't seem to be able to configure that.
Related to
WEB-731?Not really. The issue in 731 is about non-specific errors; the error here is that the errors tell me that the service is using the credit card payment method even if I choose PayPal / other.
If you have purchasing errors, please contact Mojang Support.
Mojang support isn't available on the weekends, when a lot of purchases are made. AND, when there are errors, they should be more specific.