Hello Helen,
I have tried to email you regarding this issue at helenzy@microsoft.com. The email has bounced back undeliverable. Do you have another address?
I have two sons - both have lost their purchased Minecraft PE templates etc after updating (we are currently running 1.2.16 with the latest version of IOS).
I have tried restoring purchases in the store. It didn't work. Please let me know what's happening with this issue.
Thank you,
Adam
Hello Helen,
I have tried to email you regarding this issue at helenzy@microsoft.com. The email has bounced back undeliverable. Do you have another address?
I have two sons - both have lost their purchased Minecraft PE templates etc after updating (we are currently running 1.2.16 with the latest version of IOS).
I have tried restoring purchases in the store. It didn't work. Please let me know what's happening with this issue.
Thank you,
Adam
Sorry - just realised I misspelt your email address. I've resent.